naked Agility Ltd. Terms of Business

The rates, terms, and conditions that naked Agility Ltd. operate by

Thanks for choosing naked Agility Ltd. Our mission is to delight our customers with our knowledge, expertise, and professionalism in delivering onsite consulting and training. Our private consulting and training is provided onsite and is governed by our consulting Terms of Business described here.

If you are a training or consulting organisation and you are looking to partner with naked Agility Ltd please see the Partner Terms of Business addendum.

Private Consulting & Training

Try before you buy We are so confident that you will want to retain our consulting services that our initial first day consultation rate will only be charged if you retain our services. Minimising your risk is very important to us, so for engagements greater than 5 days we give you the option to cancel after the first day onsite if you feel that we are incompatible with your organisation. At that point we can call it quits and only T&E would be due.

  Daily (hourly) rate *
type 1-10 days 2 weeks+ ** 6 weeks+ **
Consulting 1,495 (214) GBP 1,295 (185) GBP 1,095 (156) GBP
Training*** 2, 990 (428) GBP

* All rates are exclusive of Travel and Expenses

** 2 and 6 week discount day rates apply to bookings of consecutive days

*** Additional per student costs apply depending on the course

Pre-Paid Consulting

We understand that sometimes our customers need shorter term help. To support this we offer pre-paid hours in blocks of 7 (at the standard consulting rate above) that can be purchased by the customer. We will add a credit to your account that can be used by contacting naked Agility Ltd and scheduling remote time with one of our consultants. We will always endeavour to respond quickly, however as we may be onsite with other customer we may not be able to schedule quickly.

Private onsite Training

Onsite private training costs vary depending on the course being delivered and does not include T&E.  The cost + T&E will be invoiced by the end of the training or the week in which the training occurs, whichever comes first, and unless otherwise agreed is due within 7 days.

Scrum.org Course Fees [GBP]
Course Length Trainer[1] Per student Bulk[2] Private Class[3] Public Rate[4]
Professional Scrum Foundations (PSF) 2 5980 500 2000 7980 995
Professional Scrum Master (PSM) 2 5980 500 2000 7980 1295
Scaled Professional Scrum 2 5980 500 3000 8980 1295
Professional Scrum Developer (PSD) 3 8970 600 2400 11370 2255

[1] Trainer rates are exclusive of Travel & Expenses (All rates are exclusive of VAT)

[2]Bulk rates for the PSF are for 10-30 students. PSD, PSM, PSPO, and SPS are applied for 10-16 students. Additional students are at the per student rate.

[3]For private Scrum.org courses all students must be from the same company. Additional attendees from the same company at incremental per student fee.

[4]Public course rates apply per student.

DevOps & ALM – Training Course Fees
Length Trainer[1] Per Student Per student based on 5 Per student based on 10 Public Rate[4]
2 Days 5,980 GBP + T&E 200 GBP 1,396 GBP 798 GBP 1,296 GBP
3 Days 8,970 GBP + T&E 300 GBP 2,294 GBP 1,197 GBP 1,944GBP
5 Days 14,950 GBP + T&E 500 GBP 3,490 GBP 1,995 GBP 3,240GBP

Note For technical courses all students are expected to bring their own computers that meet the prerequisites provided.

Note The customer will be expected to provide consumables, for example; 4×3 cards, Post-it notes, whiteboards / easels and pads.

Invoicing

naked Agility Ltd will submit electronic invoices upon completion of the engagement or monthly, whichever comes first. Unless otherwise agreed, all invoices are payable within seven (7) days of receipt.  naked Agility Ltd reserves the right to charge interest at 8%* above bank base rate on overdue accounts.

This figure will reflect UK Government guidelines for Late commercial payments: charging interest and debt recovery.

Travel & Expenses (T&E)

If travel is required, naked Agility Ltd will invoice travel & expenses upon completion of the engagement or monthly, whichever comes first. Associated travel and expenses for each onsite week will be invoiced as actual expenses for air, lodging, and ground transportation.  Per diem will be billed at 35 GBP per day or actual expenses.

naked Agility Ltd will endeavour to minimise the cost of travel and expenses where possible however our consultants have family’s and do expect to be home at the weekend. This is however sometimes not possible or counter productive. We are based in Scotland and engagements outside Europe will generally require that consultants do not travel home at the weekend.

note It may be more cost effective for the customer to book travel and accommodation.

Cancellation Policy

You may cancel or reschedule an engagement fifteen (15) or more business days prior to the engagement at no charge. If cancellation occurs ten (10) to fourteen (14) business days prior to the engagement date(s), you will incur a cancellation fee equal to 20% of the engagement price. You are responsible for paying 100% of the engagement price if you cancel nine (9) business days or less prior to the engagement dates.

Please note that cancellation fees will not be credited to any other engagements. naked Agility Ltd will always accommodate movement of engagement dates whenever possible.

Privacy & Confidentiality

We will always protect the privacy and confidentially of our customers at all times. We also believe that it is important to spread knowledge. We stake our reputation on the knowledge that we have and the advice we give and we practice naked consulting wherever possible. Just as you benefit from posts our consultants write when they are working elsewhere, its probably how you found us, others can benefit from what we learn when working with you.

If we spot sub-optimal process behaviours or technical faults that are not unique to you that we feel the wider community will benefit from being warned about them, we write a blog post. If we encounter technical issues or problems that others might also encounter, we blog about them. Ultimately our preferred situation is that all of our customers are able to solve all their issues by finding the answer, for free, online. That way we can focus in solving the really hard stuff, and documenting it.

Our consultants take great pains to make sure that no identifiable information is contained in the blog posts they write. They scrub screenshots and use generalities of the industry. While you may still see yourself in the blog posts, rest assured that everyone else in your industry is thinking the same things… “Was this us?”

If you want to pre-moderate each post that’s OK too. If you find you want to post moderate we can accommodate (default position). And if you want to write a post yourself we would be happy to have you guest post on our site.

Engagement Owner

The customer will provide an Engagement Owner who can commit to providing timely responses to help facilitate a smooth engagement. This person should have access to knowledgeable individuals to ensure quick resolution of any questions and decisions during the engagement.

Engagement Backlog & Change Management

At all times naked Agility Ltd will endeavour to meet your needs and as such we want to provide flexibility. As such we will create a backlog prior to the engagement. During the engagement we will work through as much of the backlog as possible in the time available. At any time the Engagement Owner is free to refine the backlog in consultation with our consultants.

Knowledge Transfer

In order to facilitate knowledge transfer, naked Agiity will work alongside your team to ensure we are transferring knowledge throughout the course of the engagement. We will encourage your team to be involved where appropriate, and will look for regular opportunities to provide informal training and demonstrations.

Equipment Requirements

Our consultants bring their own equipment onsite and store all of their documents and files in Office 365. They generally need public network access for Phone and Tablet with private network access for Laptops. Our hardware run the latest version of all software, including OS, with all possible patches applied. They all also run Microsoft approved Antivirus and Antispyware with encrypted data. Our consultants need to work fast and secure and as such always run on the latest hardware. We often replace hardware on a yearly basis to maintain the highest performance and productivity, and the specks are the highest possible to achieve in the relevant form factor.

All estimates are based on consultants being able to use their own equipment and collaborate through Office 365.

Technical Requirements

For technical consulting engagements naked Agility Ltd will need access to your servers and service accounts. Please make sure that these and any other technical requirements specific to conducting work onsite at your place of business are available in a timely manor.

Code, Scripting, & IP

Our consultants do not work for you, they work for us. Our primary business is DevOps and Agility (yours is not) and we retain the IP and ownership of all work undertaken onsite or remote. Customers shall be granted a perpetual, but not exclusive, licence to use and modify anything that we create for them.

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