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How important is DevOps in continuous delivery of value to customers?

Discover why DevOps is crucial for agile coaches in delivering continuous value to customers. Join Martin Hinshelwood for key insights!

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How important is DevOps in continuous delivery of value to customers?

DevOps is imperative. It is exactly the same thing as agile, but from a different perspective.

Agile

The agile element of how we work together to achieve a shared purpose, common goal, and specific strategic objectives has a strong focus on people rather than technology.

We are focused on creating, nurturing and developing teams of people who collaborate effectively to solve compelling problems and build complex solutions.

DevOps

The DevOps focus lies in delivery.

We recognize and identify that we have heaps of cool ideas, the challenge for us in DevOps is to figure out how to get those ideas from point A to point B.

How do we get working software, products, and features to the customer.

Integrated solutions.

So, DevOps and Agile are part of the same capability objective that we are trying to achieve.

Both sides are focused on continuous delivery of value to customers.

You’ll find people who are evangelizing DevOps and including agile as a small part of that story. You will also find people who are evangelizing agile, and DevOps is a small part of that story.

To me, as someone who has been a practitioner, trainer, and coach in both worlds, I feel like we are all talking about the same thing. They are an integrated, interconnected part of the same solution.

DevOps is intrinsic to agile. It is the implementation of the same practices that we are talking about in Agile.

  • Empiricism

  • Shortening feedback loops.

  • Adapting and responding to feedback and data.

DevOps has become more than just a small part of the agile story, if you had a Venn Diagram, you would see just how much DevOps and Agile overlaps to deliver a software solution to a customer.

So, for me, it is imperative for agile teams to focus on DevOps practices. Focus on LEAN delivery of working, valuable, usable software to customers.

Why?

Because we want to get feedback and data as quickly as we can. We want that feedback and data to help inform the agile product development teams on what would be the next most valuable thing they could build. What could be the most next most compelling problem to be solved.

If we aren’t getting working software to customers, quickly and effectively, we aren’t:

  • Mitigating any risk.

  • We aren’t testing our hypothesis.

  • We aren’t getting validation that our work creates value for customers.

  • We aren’t getting feedback that our work captures value for the organization.

So, in my experience and opinion, DevOps and Agile are so intertwined in the delivery of a complex solution that they are effectively indistinguishable from one another.

DevOps is incredibly important in the continuous delivery of value to customers.

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How important is DevOps in the continuous delivery of value to customers? Well, it’s imperative that DevOps is exactly the same thing as Agile but from a different perspective.

So the Agile piece, looking at how we work together, comes out of that view of looking at the people and how the people are working together.

The DevOps side is coming from the perspective of, well, we’ve got all these cool ideas. How do we actually get them over here to the customer? How do we take the idea and actually deliver it? They’re kind of part of the same capability that we’re trying to achieve.

You’ll find people out there talking about DevOps and Agile as part of that story, and you’ll find other people out there talking about Agile and DevOps as part of that story. I feel like they’re all talking about the same thing. Any argument between that is irrelevant, and DevOps is intrinsic to Agile. It’s the implementation of the same practices that we’re talking about: empiricism and shortening feedback loops.

In the technical space, DevOps has become more than that. If you had a Venn diagram, DevOps and Agile would have this massive overlap.

I think it is absolutely imperative for teams to focus on DevOps practices, focus on that lean delivery of usable working value continuously to their customers so that they can get the feedback that they need to feed into the other processes as well to help us build the best product we possibly can for our customers.

Because really, without getting our working product in front of our customers, we’re not mitigating any risk. We’re not testing our hypothesis. This is valuable, but is it actually valuable to the customer? You have to get in front of them.

For me, those DevOps and Agile practices work intertwined together and are effectively indistinguishable from each other. Both need to be there. Obviously, if you’re not working in software, DevOps is not the bit that snuggles in there for delivery.

But if you’re working in the software world, DevOps is those techniques that snuggle in along with your Agile to get that product into production.

Software Development Value Delivery Product Delivery Software Developers People and Process Working Software Pragmatic Thinking Market Adaptability
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