Why the Scrum Master’s True Power Lies in Influence, Not Authority

Published on
3 minute read

In the world of Scrum, a common question arises: why isn’t the Scrum Master endowed with any real power or authority as outlined in the Scrum Guide? This is a thought-provoking inquiry, and I’d like to share my perspective based on my experiences in the field.

Understanding Accountability in Scrum

First and foremost, it’s essential to clarify that the Scrum Master does hold a significant role within the Scrum framework. They are accountable for the effectiveness of the Scrum team. However, this accountability does not translate into explicit authority. Instead, it’s about creating an environment where the team can thrive.

  • Product Owner: Their primary responsibility is to maximise the value of the work done.
  • Developers: They focus on maximising the quality of the product they are developing.
  • Scrum Master: They are tasked with fostering an effective team environment without the traditional authority that one might expect in a hierarchical structure.

The Nature of Authority in Organisations

In many organisations, authority is often used as a tool for escalation. When something goes awry, it’s escalated up the chain, and a decision is made—regardless of whether it’s the right one. This is a common scenario, but it’s not how effective teams operate.

A Scrum Master is a leader, and leadership is fundamentally different from authority. Here’s why:

  • Influence Over Authority: Leaders inspire and motivate others to follow them. The Scrum Master must cultivate an environment where team members choose to follow their guidance because they see the value in it.
  • Skill Development: It takes real skill to lead without authority. A Scrum Master must understand the processes, practices, and tools relevant to the teams they work with. This includes grasping the technical and business contexts in which the team operates.

Building Trust and Respect

The power of a Scrum Master lies in their ability to provide value. When team members recognise the value a Scrum Master brings, they are more likely to seek their guidance. This is how a Scrum Master can effect change within an organisation:

  • Providing Value: If you consistently deliver value, team members will respect your opinion and seek your advice when they need it.
  • Building Relationships: Establishing trust is crucial. When people respect you and the insights you offer, they are more inclined to follow your lead.

Conclusion

In summary, while the Scrum Master may not wield traditional power or authority, they possess a different kind of influence that is rooted in accountability and the ability to foster an effective team environment. This approach aligns with the agile mindset, which values collaboration, respect, and continuous improvement.

If you found this discussion insightful, I encourage you to engage with me further. Whether you have questions about Scrum, Agile practices, or DevOps, I’m always open to a chat. Feel free to book a coffee with me through Naked Agility, and let’s explore these topics together!

Why isn’t the Scrum Master given any real power or authority in the Scrum Guide? What’s the thinking behind that?

So, but they are. They are given accountability over the effectiveness of the team. In Scrum, the Product Owner isn’t really given any power or authority apart from the accountability for maximising the value of the work done. Right? The developers aren’t given any authority apart from maximising the quality of the product that they’re working with.

So, the Scrum Master has the same type of accountability assigned to them that they need to figure out, without that explicit authority, how to create an environment within which the Scrum team can be as effective as possible.

And that generally is the way that most things happen within organisations. Right? Most things in organisations don’t happen through authority. Authority is used for escalation. Right? Something’s screwed, escalated up, somebody says make this choice. It doesn’t matter if it’s the right one or not, but go this way. Right? That’s that escalation point.

But a Scrum Master is a leader. Right? And leaders, while in some contexts, yes, leaders get authority and they may have authority as well, but people need to choose to follow them. People need to want to do the things that the Scrum Master is suggesting because they’re helping, because people see value in the things that they’re doing.

And that takes real skill. Right? It’s not you as a Scrum Master. You need to understand the processes, practices, and tools. Right? What is it that the teams that you’re working with are actually doing? Right? What’s their context of their technical environment? What’s the context of the business environment? Because you’re going to be helping the Product Owner.

And what’s the context of the organisation as a whole? And figure out how do I increase the effectiveness of the teams going forward.

So, while they don’t necessarily have any real power or authority, they can gain that power and authority through people looking to them for guidance. They’re providing value to people. If you provide value to me, I’m going to listen to the things that you have to say because I’ve listened to you in the past. You provided me with value; I got a success out of it.

Therefore, if I’m unsure or I need more information, I’m going to perhaps come to you because I respect you. I respect your opinion. I respect the information that you have. I respect the value you provide me. And that’s how a Scrum Master makes changes in an organisation.

Thanks for watching the video. If you enjoyed it, please like, follow, and subscribe. I always reply to comments, and if you want to have a chat about this or anything else Agile, Scrum, or DevOps, then please book a coffee with me through Naked Agility.

Accountability People and Process Scrum Master Scrum Team Pragmatic Thinking Agile Product Management Team Collaboration Professional Scrum Technical Leadership Team Performance

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