The Power of Humility in Agile: A Core Virtue for Success

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5 minute read

When we talk about the Seven Virtues of Agility, one that often stands out is humility. It’s an essential ingredient for effective collaboration and success within Agile teams. Whether you’re a product owner, product manager, or a developer, embracing humility can dramatically impact the quality of your work and the strength of your team.

In this post, we’re diving deep into why humility matters in Agile and how it plays a crucial role in building trust, fostering collaboration, and creating products that truly meet customer needs.


Why Humility is Essential in Agile

As a product owner or manager, you likely have countless ideas that you believe will bring value to your product. It’s natural to feel attached to these ideas. After all, they come from your expertise and understanding of the market. However, one of the biggest traps we can fall into is assuming that what we think is valuable will automatically translate into value for others.

The truth? Not all of our ideas are winners. And that’s okay!

Humility helps us recognize that:

  • Our ideas might not always hit the mark.

  • We need to listen to others—team members, stakeholders, and most importantly, customers.

  • Success often comes from the collective wisdom of the team, not just from individual brilliance.

This humility extends beyond the product world. Developers, too, can fall into the trap of thinking their solutions or methods are the best. But Agile is all about collaboration, and that requires checking egos at the door. It’s about saying, “Here’s my idea—let’s discuss whether it works” instead of “I’m always right.”


Humility Builds Trust and Collaboration

So how do we cultivate humility in Agile teams?

  1. Adopt a “Let’s Discuss” Attitude
    When we approach conversations with modesty, we’re more likely to have meaningful discussions. Instead of assuming we know the right answer, we open the door to other perspectives. This attitude fosters:

    • Empathy 🧡

    • Trust 💡

    • Stronger relationships 🤝

  2. Be Open to Feedback
    In Agile, feedback is a gift. It’s the key to continuous improvement. However, being receptive to feedback requires humility. We must listen not only to what our customers are saying but also to the feedback from our team.

Key Tip: Don’t make assumptions! 🚫 This is one of the major risks in Agile. It’s easy to assume that our understanding is always accurate, but in reality, our biases can cloud judgment. Often, we need someone else to point out those biases, but we must be willing to listen to their observations.


Humility in Product Management: Listening to Data and People

In the product world, humility goes hand in hand with data-driven decision-making. While it’s important to trust your instincts, you must also be open to what the data is telling you.

Here’s how humility can guide your decision-making process:

  • Look at how customers use your product
    It’s not enough to launch a feature and walk away. You need to see how people engage with it. Are they using it the way you expected? Or has their behavior surprised you? These insights will help you adapt and refine your product.

  • Measure employee morale
    Your team’s happiness directly influences the success of your product. Low morale can lead to burnout, reduced creativity, and, ultimately, lower-quality work. So, ask yourself: How do my employees feel about our collaboration? What could we be doing differently to improve their experience? 📊

  • Don’t Be Afraid to Change Course
    Humility means being willing to say, “We were wrong” and pivot when necessary. There’s no shame in adjusting your path based on new data, insights, or feedback. In fact, it’s a sign of strength.


Cognitive Bias: The Silent Saboteur

A quick note on cognitive bias: It’s something that affects everyone, and it can be challenging to detect in ourselves. That’s why it’s crucial to have someone else provide an outside perspective.

  • Listen to Other Perceptions
    While you shouldn’t blindly follow every piece of advice, it’s important to consider other viewpoints. Maybe your colleague sees something you missed. Or maybe your customers are giving you subtle feedback that you’re not catching.

  • Use the Data, But Interpret Carefully
    As the saying goes, “There are lies, damn lies, and statistics.” While facts are vital, they can be interpreted in multiple ways. Approach your data with humility, recognizing that even hard numbers may not always tell the full story.


Personal Experience: Humility in Action

In my experience, humility has been a game-changer when working with Agile teams. I’ve seen product owners who initially resisted feedback from their developers, only to realize later that the team’s insights led to a much stronger product.

Similarly, developers who thought their technical approach was flawless learned through feedback from their peers that there were better, more efficient solutions. In both cases, embracing humility didn’t just lead to better outcomes—it also built a sense of camaraderie within the team.

My advice? If you’re having difficulty embracing humility or fully integrating the Seven Virtues of Agility into your team, don’t hesitate to seek help. A consultant, coach, or trainer can offer the outside perspective you need to move forward. 🛠️


How Naked Agility Can Help

At Naked Agility, we specialize in helping teams embrace Agile principles, including humility. Whether you’re struggling with collaboration, data-driven decision-making, or just need an outside perspective to identify your cognitive biases, my team is here to help.

Remember:

  • Humility builds trust. 🤝

  • Trust leads to better collaboration. 💬

  • Collaboration creates successful products. 🏆

If you’re ready to take your Agile practice to the next level, don’t wait. Get in touch with us today through the links below, and let’s work together to create a more humble, empathetic, and effective Agile team.

One of the seven virtues of Agile is humility. We need to realise, especially product owners and product managers, that the things we expect to be valuable, or the things that we think are valuable, are not always the things that are actually valuable. Just because it’s our idea and our thinking doesn’t mean that it’s going to be successful. And that’s true for the product owner thinking about ideas and the product. It’s also true for developers, right? People doing the work thinking that their idea is the best.

How do you collaborate as a team? Do you collaborate with arrogance, thinking, “I’m always right and you’re always wrong,” or do you collaborate with humility? “Here’s my idea, and maybe it’s a good one; maybe it’s not. Let’s discuss.” Bringing modesty and respect for others into the conversation in agility is going to help you build trust, right? Build those empathetic relationships both within the team, within the organisation, and leadership, and outwardly towards customers.

Don’t make assumptions, right? That’s the key risk here: making assumptions. And also cognitive bias, although that’s more difficult to detect in yourself. Usually, you need somebody else to look in on it to point it out. But then, do you listen to those people? Do you realise that perhaps other people’s perceptions are important to our decision-making? I’m not saying blindly listen to what other people say, right? I’m saying we need to take that into consideration.

So, in order in the product world, in the product management world, to be humble, having humility, we need to be looking at how people see our ideas and see our product, how they see us. We need to be looking at the data, right? There are facts in this story, but you know we can interpret as lies, damn lies, and statistics, right? We can interpret facts differently, but having those facts to hand—how are people using the features in our product? How are they engaging? How do the people on our teams feel about the way that we engage in this product world? How are employees happy? What’s their morale like?

Having that data to hand will help us make better decisions, and we need the humility to look at the results, to listen to what people say, and perhaps make a change to the way we do things because we’re not always right.

If you are having difficulty getting the most out of the seven virtues of agility, then my team at Naked Agility can help you, or find a consultant, coach, or trainer who can. It’s essential for you to find help as soon as you can and not wait. Use the links below to get in touch because you don’t just need agility; you need Naked Agility.

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