Why Poor Quality Code Costs More Than You Think | Martin Hinshelwood
👋 Hi, I’m Martin Hinshelwood from
NKD Agility
, and in this video, I break down the hidden costs of poor-quality code. It’s not just about fixing bugs—it’s about lost opportunities, productivity drains, and even your brand’s reputation taking a hit. Let’s uncover how poor engineering practices can hold your business back and why investing in quality is the ultimate superpower for your team.
📌 Chapters:
00:00 – Introduction: The Real Cost of Poor-Quality Code
01:30 – Obvious Costs: Fixing Bugs and Customer Support
03:15 – Hidden Costs: Brand Reputation and Lost Productivity
06:45 – The Problem with Branching Strategies
09:00 – Why Supporting Multiple Product Versions is Expensive
12:00 – Cognitive Load and Missed Opportunities
15:30 – Lessons from Azure DevOps: Engineering Excellence
20:00 – Security as a Process, Not an Afterthought
24:00 – The Benefits of Paying Down Technical Debt
🎯 Who This Video is For:
CTOs, CIOs, and engineering leaders struggling with product delivery inefficiencies
Developers and software teams aiming to improve productivity and reduce waste
Organizations experiencing challenges in scaling software quality
📖 What You’ll Learn:
The exponential cost of fixing bugs closer to production
How poor-quality code affects brand reputation and customer trust
Why large branching strategies kill productivity
The massive cost of maintaining multiple product versions
The business value of paying down technical debt
Real-world examples of engineering excellence from Azure DevOps
Why integrating security from the start saves costs in the long run
💡 Key Takeaways:
High-quality code isn’t just a cost saver—it’s a revenue generator.
Poor practices like excessive branching or maintaining many product versions increase cognitive load and slow down innovation.
Investing in technical debt repayment delivers exponential benefits in productivity, feature delivery, and customer satisfaction.
Security isn’t an afterthought—bake it into your engineering processes to avoid expensive breaches.
Ready to supercharge your engineering practices and deliver value at scale? Visit
NKD Agility
to learn how we help organizations achieve engineering excellence and business agility. Let’s tackle those hidden costs together!
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
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