video

The Common Challenges of Adopting DevOps Practices

Published on
6 minute read

When organizations embark on the journey of adopting DevOps practices, they often encounter significant challenges. One of the most common is what I like to call “regression” – the frustrating experience of making two steps forward only to fall five steps back. Let’s dive into these challenges and explore how to effectively navigate them.

The Evolution of Risk Management

From Traditional to Modern Risk Profiles

In the traditional software development world – or as I sometimes refer to it, “the old days” – we had a very structured approach to managing risk. We would spend a substantial amount of time designing the product, defining the architecture, listing out features, and then marching toward a release date. This was followed by rigorous testing, usually performed by a separate test team, and finally, a handoff to an operations team for deployment. This approach was heavily reliant on a waterfall model, where each phase followed the previous one in a linear fashion.

However, the risk profile in this traditional model is vastly different from what we face today. In the old model:

This method had its merits, but it also had significant drawbacks, particularly in today’s fast-paced environment where flexibility and adaptability are key.

The DevOps Shift

DevOps changes the game entirely. It demands a new approach to risk management, one that prioritizes:

In the world of DevOps, we no longer have the luxury of long development cycles. Instead, we’re working in a continuous delivery environment where speed is of the essence. This brings us to one of the biggest challenges in adopting DevOps: managing risk in a way that doesn’t slow us down but rather enhances our ability to deliver value rapidly.

The Importance of Feedback Loops

Closing the Loop: The Key to Success

One of the most critical aspects of DevOps is the concept of closing feedback loops. In the traditional model, feedback often came too late, after the product was already in the hands of users. This delayed feedback was costly and inefficient.

In DevOps, the goal is to:

A great example of the importance of closing feedback loops can be seen in the development of Windows 8. Microsoft invested hundreds of millions of dollars in user experience studies, labs, and testing, yet the product still failed to resonate with consumers. The lesson here is that no matter how much testing and validation you do in controlled environments, the only place to truly validate a product is in production.

“There’s No Place Like Production”

As one of my favorite people, Brian Harry, who used to run the Azure DevOps team, famously said, “There’s no place like production.” No matter how much testing or validation you do, especially in a service-oriented world with thousands of users, you can’t simulate production. The real test of your product comes when it’s in the hands of your users, operating in the real world.

This is why closing feedback loops is so crucial. It’s not just about collecting data; it’s about acting on that data to improve the product continuously. In a DevOps environment, feedback needs to be immediate, actionable, and directly tied to the product’s success in the market.

The Challenges of Modern Risk Management

Adapting to a New Risk Profile

In today’s DevOps-driven world, the risk profile is continuously evolving. We no longer have six months or a year to test a product before release. The Windows team, for example, used to operate on a six-year delivery cycle. Imagine that – six years to build, test, and release a new version of Windows! But those days are long gone.

Now, we need to:

A colleague from Boeing once shared an insight that resonated with me: “Boeing doesn’t build quality in; they test quality in.” This aggressive testing approach is necessary in some industries, but in software development, we have the advantage of being able to release products quickly and gather real-world feedback.

Embracing Rapid Iteration

In software, we don’t have to suffer from the same challenges as industries like aerospace. We can:

This rapid iteration and adaptation are at the heart of DevOps. It’s about closing feedback loops and using that feedback to continuously improve the product. It’s a mindset shift from the traditional model, where testing was a separate phase, to a modern approach where testing and validation are ongoing processes.

Overcoming the Common Challenges

Closing Feedback Loops

As we’ve discussed, one of the most significant challenges in adopting DevOps is closing feedback loops. To overcome this challenge:

Managing Modern Risk

Another common challenge is managing risk in this new, fast-paced environment. To do this effectively:

Conclusion: Embrace the DevOps Mindset

Adopting DevOps practices is not without its challenges, but the benefits far outweigh the difficulties. By closing feedback loops and managing modern risks effectively, organizations can achieve:

The journey may be challenging, but with the right mindset and approach, your organization can successfully adopt DevOps practices and reap the rewards. Remember, there’s no place like production – so embrace the feedback, manage the risks, and keep moving forward. 🚀

video Azure DevOps DevOps DevOps migration DevOps migration services Azure DevOps migration DevOps consulting DevOps consultant

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

Our Happy Clients​

We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.​

SuperControl Logo
Alignment Healthcare Logo
Milliman Logo
Slicedbread Logo
Akaditi Logo
Boeing Logo
Higher Education Statistics Agency Logo
Brandes Investment Partners L.P. Logo
Big Data for Humans Logo
Lockheed Martin Logo
Cognizant Microsoft Business Group (MBG) Logo
Qualco Logo
Kongsberg Maritime Logo
ProgramUtvikling Logo
Healthgrades Logo
Hubtel Ghana Logo
Capita Secure Information Solutions Ltd Logo
Illumina Logo
Department of Work and Pensions (UK) Logo
Royal Air Force Logo
Ghana Police Service Logo
New Hampshire Supreme Court Logo
Washington Department of Transport Logo
Washington Department of Enterprise Services Logo
Flowmaster (a Mentor Graphics Company) Logo
YearUp.org Logo
Boeing Logo
MacDonald Humfrey (Automation) Ltd. Logo
ProgramUtvikling Logo
Lean SA Logo