Unlocking Naked Agility: How Happy Teams Drive Exceptional Products

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3 minute read

Creating great teams is at the heart of what I call “naked agility.” It’s a straightforward concept, yet it’s often overlooked in the hustle and bustle of organisational life. If we have unhappy, disengaged people, we can’t expect to produce exceptional work or build outstanding products. As customers and users, we deserve better than mediocre offerings; we deserve products that enhance our experiences and help us achieve our goals.

The Importance of Happy Teams

When I reflect on my experiences, it becomes clear that the emotional state of a team directly influences the quality of their output. Unhappy teams don’t just create subpar products; they create products that can be downright detrimental. Here’s what I’ve learned about fostering happiness and engagement within teams:

  • Autonomy: Team members must have the freedom to make decisions. When people feel they have a say in their work, they become more invested in the outcomes. This engagement is crucial for creativity and innovation.

  • Mastery: It’s essential for individuals to develop their skills and expertise. Mastery isn’t just about being good at what you do; it’s about striving to be the best. Unfortunately, many organisations stifle this growth, which can lead to frustration and disengagement.

  • Purpose: Understanding the ‘why’ behind our work is vital. If team members don’t know the direction they’re heading or how their contributions fit into the bigger picture, their motivation wanes. When people care about the purpose of their work, they take greater care in the products they create.

Enabling Engagement

It’s not enough to simply tell people to care about their work. We must create an environment that fosters this engagement. Here are some strategies I’ve found effective:

  • Encourage Decision-Making: Empower your team to make choices about their work. This autonomy leads to a sense of ownership and responsibility.

  • Invest in Development: Provide opportunities for team members to enhance their skills. This could be through training, mentorship, or simply encouraging them to pursue their interests.

  • Communicate the Vision: Regularly share the organisation’s goals and how each team member’s work contributes to those objectives. This transparency helps everyone feel connected to the mission.

The Outcome: Great Products

When we cultivate an environment where autonomy, mastery, and purpose thrive, we create great teams. These teams, in turn, produce great products. It’s a cycle that feeds itself: happy, engaged people lead to exceptional work, which leads to satisfied customers.

In my journey, I’ve seen the transformative power of naked agility. It’s about stripping away the layers of bureaucracy and creating a culture where people can flourish. When we prioritise the well-being of our teams, we not only enhance their experiences but also elevate the quality of the products we deliver.

Let’s strive for greatness—not just in our products, but in the teams that create them. After all, we all deserve to work on something meaningful and impactful.

The purpose of naked agility is to help organisations create great teams. It’s something that I’ve… it’s plainly obvious when you say it, but if you have unhappy, sad people, you’re not going to get good work out of them. You’re not going to build great products. I believe that every person deserves to be using great products. We, as customers, we, as users of products, don’t deserve bad, shitty products. We don’t deserve that. We deserve great products that provide us with a great experience and do great things for us to help us do the things that we need to do. Unhappy, sad teams don’t create great products; they create bad, terrible products.

In order to have happy, engaged people, we need to create those ideas of great teams within our organisation. How do we engage with people? How do we enable them to be the productive story that we’re trying to create? In the creative world, in the software world, that means autonomy, mastery, and purpose. Right? Autonomy is we need to be the ones making the decisions. We need to be the ones that are on board, that are engaged in the story. The people doing the work need to be engaged in the story. We certainly need to also be masters of the work that we’re doing. We need mastery, we need expertise, we need skills, we need knowledge. We need to be able to be the best that we can be at what it is that we’re doing. Lots of organisations suppress that.

We need purpose. We need to understand what direction we’re going and why we’re going there, and how the work that we’re doing contributes to that story. Otherwise, it doesn’t matter what we’re working on. Like, why would I care about the product if I don’t know what it’s for or who it’s helping? And if I don’t care, what care am I taking in the product, in the work that I’m doing? I’m taking less care because I don’t care.

Enabling… you can’t just tell people to care, right? You have to enable. You have to create an environment within which the people that are participating, that are working on the software products that you want to create and use and develop, care about what they’re doing. They have that autonomy, they have mastery, and they have purpose. And that’s how we create great teams that create great products.

Team Motivation People and Process Agile Values and Principles Organisational Agility Team Collaboration Employee Engagement Agile Leadership Coaching Team Performance Sociotechnical Systems

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