a·gen·tic a·gil·i·ty

Most Common Thing You Hear in a PSM 1 Course?

TL;DR; Many PSM 1 students justify compromising transparency with clients by citing “real world” pressures, especially around upfront estimates. The course stresses that maintaining honesty and moral integrity with customers is essential, even when it feels difficult. Development managers should prioritize truth and transparency over convenience to build lasting trust and avoid misleading clients.

Published on
2 minute read
Image
https://nkdagility.com/resources/h5TG3MbP0QY
Subscribe

“But in the Real World…”

I’ve been guiding numerous students through the nuances of PSM 1, and there’s a recurring phrase I often hear, which is, “But in the real world…” 🌍

This has become an echo of the PSM 1 Class.

This sentiment tends to arise precisely when we discuss the profound domain of moral flexibility.  🤔

Moral Obligation vs. Real-World Compromises

Within the framework of PSM, our conversation gravitates towards our undeterred moral obligation.

In other words, we emphasise our unwavering moral responsibility to our customers always to tell the truth. 💡

Yet, during discussions, many participants interject with, “But in the real world, we have to tell our customer how long it will take and how much it will cost upfront.”

Handing Over the ‘Squirrel’ Burger

But hold on a second, by asserting such a claim, aren’t we compromising on our moral integrity?  Essentially, we might just be serving our customers a “squirrel” burger, a facade that isn’t what we claim to be. 🍔

Imagine your client’s reaction when they realise the promises were not as transparent as they believed.  It’s far from what we painted it to be, and it’s troubling to ponder that customers might seal deals based on such misleading premises.

Championing Honesty in Agile

Such reflective moments in the class always underline the paramount importance of moral inflexibility.

Let’s not tweak our integrity to navigate tricky waters or to frame comfortable narratives.

Let’s challenge these ‘real world’ assertions and hold ourselves to the highest standards of truth and transparency .

If you’re ready to delve into understanding Agile and Scrum ’s true essence, join my courses and let’s debunk these myths together! 🚀

Let’s champion honesty in our Agile journey!

The most common thing I hear in the PSM class is, “But in the real world.” Um, and usually around the point when we’re talking about moral flexibility. What we talk about in the PSM is the inflexibility of our moral obligation to our customer to tell the truth.

You hear many people in that class say, “But in the real world, we have to tell our customer how long it will take and how much it will cost up front.” Right? And that, the moral flexibility there, is that that’s a lie. Right? You just lied to your customer. You sold them a squirrel burger. Um, a roadkill burger. Right? It’s not what you just said it was, and perhaps they bought it based on that understanding.

Smart Classifications

Each classification [Concepts, Categories, & Tags] was assigned using AI-powered semantic analysis and scored across relevance, depth, and alignment. Final decisions? Still human. Always traceable. Hover to see how it applies.

Subscribe

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

Our Happy Clients​

We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.​

Sage Logo

Sage

DFDS Logo

DFDS

SuperControl Logo

SuperControl

Teleplan Logo

Teleplan

New Signature Logo

New Signature

Trayport Logo

Trayport

ProgramUtvikling Logo

ProgramUtvikling

Healthgrades Logo

Healthgrades

MacDonald Humfrey (Automation) Ltd. Logo

MacDonald Humfrey (Automation) Ltd.

Alignment Healthcare Logo

Alignment Healthcare

Illumina Logo

Illumina

Schlumberger Logo

Schlumberger

Cognizant Microsoft Business Group (MBG) Logo

Cognizant Microsoft Business Group (MBG)

Jack Links Logo

Jack Links

Ericson Logo

Ericson

Xceptor - Process and Data Automation Logo

Xceptor - Process and Data Automation

Philips Logo

Philips

Slaughter and May Logo

Slaughter and May

New Hampshire Supreme Court Logo

New Hampshire Supreme Court

Ghana Police Service Logo

Ghana Police Service

Nottingham County Council Logo

Nottingham County Council

Washington Department of Transport Logo

Washington Department of Transport

Royal Air Force Logo

Royal Air Force

Department of Work and Pensions (UK) Logo

Department of Work and Pensions (UK)

Milliman Logo

Milliman

Bistech Logo

Bistech

Big Data for Humans Logo

Big Data for Humans

NIT A/S

Healthgrades Logo

Healthgrades

Xceptor - Process and Data Automation Logo

Xceptor - Process and Data Automation