a·gen·tic a·gil·i·ty class·i·fic·at·ion

Troubleshooting: Systematic Issue Resolution for Agile and DevOps Excellence

Systematic approaches and practical techniques for identifying, diagnosing, and resolving issues to enhance reliability, performance, and continuous improvement.

Identifying and resolving issues in software, hardware, and systems to maintain functionality.

Image
https://nkdagility.com/resources/troubleshooting/
Subscribe

Overview

Troubleshooting involves the systematic identification and resolution of issues within software, hardware, and systems, ensuring that functionality is maintained and optimised. This concept is crucial for organisations aiming to deliver value predictably and sustainably, as it directly impacts the reliability and performance of products and services. By effectively diagnosing problems, teams can minimise downtime, enhance user satisfaction, and maintain a steady flow of work, which is essential in agile and DevOps environments.

Troubleshooting fosters a culture of continuous improvement, enabling teams to learn from failures and adapt their processes accordingly. This proactive approach not only addresses immediate concerns but also contributes to long-term resilience by embedding knowledge and practices that prevent future issues. It encourages collaboration across cross-functional teams, as diverse perspectives often lead to more effective solutions.

Moreover, troubleshooting is not merely a reactive measure; it is an integral part of the development lifecycle that supports agile principles by promoting transparency and accountability. By prioritising troubleshooting, organisations can ensure that they remain responsive to change, ultimately enhancing their ability to innovate and deliver value to customers consistently. This ongoing commitment to resolving issues effectively is what distinguishes high-performing teams in today’s fast-paced development landscape.

Views:
Subscribe
Troubleshooting

Explains how to resolve the "Sequence contains no elements" error in TFS Integration Tools by removing outdated TFS 2008 adapter files to prevent …

Blog Blog
Read more about TFS Integration Tools - Issue: Sequence contains no elements
Troubleshooting

Explains why Windows 8 may label Hyper-V virtual networks as public, causing connectivity issues, and provides steps to manually set them as private …

Blog Blog
Read more about Windows 8 Issue: Local network is detected as public
Troubleshooting

Installing Office 2013 on a system with Visual Studio 2012 RC can cause C++ runtime errors. Apply the July 2012 update to resolve compatibility issues …

Blog Blog
Read more about Office 2013 Issue: Installing Office 2013 breaks Visual Studio 2012
Troubleshooting

Explains how to resolve the "AnalysisProvider not found" error in TFS Integration Tools by updating the .NET Framework version from 3.5 to 4.0 and …

Blog Blog
Read more about TFS Integration Tools–Issue: AnalysisProvider not found
Troubleshooting

Explains how to fix an "Access Denied" error when TFS Integration Tools cannot write log files to Program Files, including permission changes and …

Blog Blog
Read more about TFS Integration Tools – Issue: Access denied to Program Files
Windows

Details troubleshooting a TF200035 sync error in TFS 2010, covering Active Directory issues, machine account permissions, domain compatibility, and …

Blog Blog
Read more about TF200035 Sync error for identity with TFS 2010
Troubleshooting

Explains Kerberos authentication issues when SSRS and SCVMM run on the same server with different service accounts, causing SPN conflicts and token …

Blog Blog
Read more about SSRS vs SCVMM - The Kerberos token dispute
Troubleshooting

Explains why TFS 2010 repeatedly prompts for credentials and how to resolve it by configuring your domain as an intranet site in Internet Explorer …

Blog Blog
Read more about Always prompted for credentials in TFS 2010?
Troubleshooting

Explains how database corruption in TFS 2005 can cause TF246017 errors during upgrade, and details using DBCC CHECKDB to diagnose and repair the …

Blog Blog
Read more about Database corruption in TFS 2005 causes TF246017 during upgrade
Troubleshooting

Learn how to manually remove a failed or stuck solution deployment job in Microsoft Office SharePoint Server 2007 using Central Administration tools.

Blog Blog
Read more about Removing a dead Solution Deployment from MOSS 2007
Troubleshooting

Explains how to resolve AddressAccessDeniedException when running tests in Team Build by granting the Build Agent service account permission to create …

Blog Blog
Read more about Error creating listener in Team Build
Troubleshooting

Explains how to resolve Team Foundation Server TF30177 errors by updating server URLs to use the FQDN, addressing proxy and DNS issues during project …

Blog Blog
Read more about Team Foundation Server Error TF30177 : Team Project Creation Failed
Troubleshooting

Explains how Team Foundation Server installation fails with error 28936 due to IIS URLScan filter blocking web services, and how removing it resolves …

Blog Blog
Read more about Team Foundation Server Error 28936
Troubleshooting

Explains how to fix TFS installation issues caused by server name and proxy settings by editing the hosts file and renaming the server to its fully …

Blog Blog
Read more about TFS Gotcha (server name)
Troubleshooting

Learn how to resolve the "Signtool requires CAPICOM version 2.1.0.1" error in VS2005 by installing and registering capicom.dll for successful project …

Blog Blog
Read more about VS2005 - Signtool requires CAPICOM version 2.1.0.1
Troubleshooting

Advice on diagnosing and resolving Team Foundation Server speed issues, including network checks, server specifications, and common causes of slow …

Blog Blog
Read more about TFS Speed Problems
Troubleshooting

Explains how a bug in TFS 2012.2 causes TF30063 authorisation errors after moving servers, and how updating to TFS 2012.3 resolves the issue.

Blog Blog
Read more about Issue [ TFS2012.2 ] TF30063 You are not authorized to access
Troubleshooting

Explains issues upgrading from TFS 2008 to TFS 2010 Beta 1 due to SQL Server collation conflicts, error messages, and the need to align collation …

Blog Blog
Read more about Upgrading to TFS 2010 Beta 1 and SQL Collation
Troubleshooting

Guidance on resolving SharePoint 3.0 and MOSS 2007 Service Pack 1 installation errors, including database version issues and solutions using stsadm …

Blog Blog
Read more about SharePoint 3.0 and MOSS 2007 Service Pack 1 Update
Windows

Explains why Integrated Authentication fails with custom host headers on IIS, causing 401.1 errors, due to Windows loopback security checks and how to …

Blog Blog
Read more about Why Integrated Authentication does not work with host headers!
Install and Configuration

Step-by-step guide to resolving common installation and repair issues with Team Foundation Server SP1 on data and application tiers, including …

Blog Blog
Read more about TFS Gotcha (SP1)
Engineering Excellence

Explains the risks of the pick-n-mix branching anti-pattern in source control, its impact on code quality, and recommends feature branching and …

Blog Blog
Read more about Avoid the pick-n-mix branching anti-pattern
Engineering Excellence

Learn how to upgrade legacy .NET and ASP.NET MVC projects to SDK-style for easier builds, modern tooling, and future readiness, including tips for …

Engineering-Notes Engineering-Notes
Read more about Convert Legacy Projects and ASP.NET MVC Apps to SDK-Style with Confidence
Engineering Excellence

Explains the importance of passing builds, common causes of build failures, how to identify issues and responsible users, and best practices for build …

Blog Blog
Read more about Who broke the build?
Azure DevOps

Explains how to log Elmah error reports as work items in Team Foundation Server, including attaching error logs, using templates, and retrieving error …

Blog Blog
Read more about Log Elmah errors in Team Foundation Server
Software Development

Detailed walkthrough of a complex Team Foundation Server migration, covering remediation, hardware moves, upgrades, user management, and validation in …

Blog Blog
Read more about Engaging with complexity - Team Foundation Server Edition
Troubleshooting

Explains how to generate and capture log entries in Release Management by using PowerShell's Write-Verbose with the -verbose flag, ensuring deployment …

Blog Blog
Read more about Create log entries in Release Management
Software Development

Learn how to securely mask passwords in Jenkins logs when using Team Explorer Everywhere (TEE), preventing sensitive credentials from being exposed …

Blog Blog
Read more about Mask password in Jenkins when calling TEE
Software Development

Explains how to reserve a build agent in Team Foundation Server 2012 using custom activities, agent tagging, and workflow changes to ensure reliable, …

Blog Blog
Read more about Reserve an Agent for a special build in Team Foundation Server 2012
Software Development

Step-by-step guide to upgrading Team Foundation Server 2012 to Update 1, including prerequisites, backup, disk space, configuration, troubleshooting, …

Blog Blog
Read more about Upgrading to Team Foundation Server 2012 Update 1 in production – DONE
Software Development

Step-by-step guide to upgrading TFS process templates by renaming and importing work item types, preserving data, updating fields, categories, …

Blog Blog
Read more about Process Template Upgrade #7 – Rename Work Items and Import new ones
Windows

Step-by-step guide to upgrading Team Foundation Server 2008 to 2010, covering database backup, migration, verification, compatibility, and …

Blog Blog
Read more about Upgrading Team Foundation Server 2008 to 2010
Software Development

Explains how to set up SEO-friendly permanent redirects for old URLs to new ones in ASP.NET, covering best practices and code examples for preserving …

Blog Blog
Read more about Solution - SEO permanent redirects for old URL’s?
Windows

Explains why Visual Studio 2013 RC and Team Foundation Server 2013 RC cannot be installed on Windows 8.1 Preview due to .NET version issues, with …

Blog Blog
Read more about Unable to install Visual Studio 2013 RC on Windows 8.1 Preview
Troubleshooting

Explains how to batch migrate users between domains in TFS 2012 while preserving user identities, avoiding duplicates, and maintaining traceability …

Blog Blog
Read more about Batched domain migration with TFS while maintaining Identity

Our Happy Clients​

We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.​

Slaughter and May Logo

Slaughter and May

Lockheed Martin Logo

Lockheed Martin

Deliotte Logo

Deliotte

Capita Secure Information Solutions Ltd Logo

Capita Secure Information Solutions Ltd

Trayport Logo

Trayport

Milliman Logo

Milliman

Teleplan Logo

Teleplan

ProgramUtvikling Logo

ProgramUtvikling

YearUp.org Logo

YearUp.org

Slicedbread Logo

Slicedbread

Illumina Logo

Illumina

Qualco Logo

Qualco

Kongsberg Maritime Logo

Kongsberg Maritime

Emerson Process Management Logo

Emerson Process Management

Big Data for Humans Logo

Big Data for Humans

Schlumberger Logo

Schlumberger

New Signature Logo

New Signature

Hubtel Ghana Logo

Hubtel Ghana

Nottingham County Council Logo

Nottingham County Council

New Hampshire Supreme Court Logo

New Hampshire Supreme Court

Washington Department of Transport Logo

Washington Department of Transport

Ghana Police Service Logo

Ghana Police Service

Washington Department of Enterprise Services Logo

Washington Department of Enterprise Services

Royal Air Force Logo

Royal Air Force

Trayport Logo

Trayport

Deliotte Logo

Deliotte

Schlumberger Logo

Schlumberger

Alignment Healthcare Logo

Alignment Healthcare

Hubtel Ghana Logo

Hubtel Ghana

MacDonald Humfrey (Automation) Ltd. Logo

MacDonald Humfrey (Automation) Ltd.