OKR Guide: Shared Focus, Measurable Outcomes
Comprehensive guide to using OKRs for shared focus, measurable outcomes, and strategic learning, including roles, events, best practices, and common …
Understanding how technology and organisational structures interact to shape software delivery and team effectiveness.
Sociotechnical systems refer to the intricate interplay between social and technical elements within an organisation, particularly in the context of software delivery and team effectiveness. This concept underscores that technology does not exist in isolation; it is deeply embedded within the organisational culture, structures, and processes. By recognising the dual nature of these systems, teams can better understand how their workflows, communication patterns, and tools influence overall performance.
The significance of sociotechnical systems lies in their ability to foster environments where teams can deliver value predictably and sustainably. When both social dynamics—such as collaboration, trust, and motivation—and technical capabilities—like tools, processes, and infrastructure—are aligned, organisations can achieve higher levels of efficiency and innovation. This alignment enables teams to respond adeptly to changing market demands and customer needs, ultimately enhancing their agility.
Moreover, sociotechnical systems promote a long-term, systemic approach to problem-solving, encouraging continuous improvement and learning. By focusing on the interactions between people and technology, organisations can create resilient frameworks that support ongoing adaptation and growth, ensuring that both human and technical resources are optimally utilised to drive value creation. This holistic perspective is essential for navigating the complexities of modern product development and achieving sustained success in a competitive landscape.
Comprehensive guide to using OKRs for shared focus, measurable outcomes, and strategic learning, including roles, events, best practices, and common …
Explains how true quality improvement needs both tools and a culture of safety, using Toyota’s andon cord as a lesson for Agile and Scrum adoption in …
NKD Agility helped the Ghana Police Service drive organisational change using Scrum, enabling continuous improvement, transparency, and local …
Explores the distinct roles of human and AI agency in adaptive systems, emphasising human-led strategy and accountability versus AI-driven tactical …
Explores Agile as a disciplined system of delivery, emphasizing engineering excellence, CI/CD, observability, and system design over mindset or …
Agentic Agility is the ability for humans and AI to take intentional, adaptive action within socio-technical environments, enabling continuous …
Explores why team autonomy in Scrum must be balanced with alignment to strategic goals, highlighting the role of clear objectives and leadership in …
NKD Agility helped SLB unify build and release processes across 90 teams in 13 countries, boosting team ownership, efficiency, and engineering …
Worried about cloud migration chaos? Discover why a hybrid approach beats “lift and shift” and how to align teams for a seamless, risk-free …
Mandating Agile or Scrum fails without cultural change; true agility requires trust, transparency, and a supportive environment, not just tools or …
Explore how combining human decision-making with AI-driven automation boosts team accountability, agility, and measurable value in modern …
Explains how technical leaders can break down organisational silos and enforce better branching, team structures, and architecture to improve software …
Is your engineering culture built to thrive on change? Discover how to create resilient, adaptive teams that stay ahead in a fast-moving tech world.
Explains how scaling Scrum requires UX coherence through Communities of Practice, shared frameworks, and collaboration—not central control—to ensure …
Explains why frameworks alone can't shift team culture, emphasizing clear vision, leadership commitment, and empowering teams to drive meaningful …
Explores how empowering and engaging diverse software teams boosts motivation, collaboration, and product quality through trust, feedback, skills …
Explains how involving everyone in Professional Scrum training fosters organisational agility, breaks down silos, and empowers teams to drive …
Explores how individualistic, competitive company cultures hinder collaboration and agility, and highlights the benefits of fostering teamwork in …
Lead successful Agile Transformations. Shift mindsets, evolve processes, and enable true organisational agility.
An approach to understanding and managing organisations, systems, and uncertainty using complexity science, emergence, and nonlinear dynamics. Incudes …
Explores why traditional hierarchical organisations struggle in fast-changing markets and argues for agile, decentralised structures to boost …
Explores how Taylorism shaped modern management, leading to rigid hierarchies, bureaucracy, and dehumanising work practices that persist beyond …
Explores the shift from people to systems in work, the impact on Agile practices, and the importance of balancing efficient systems with human …
Platforms that remove friction in communication and coordination, supporting Agile teams.
Learn what qualities to seek in an Agile coach, including technical expertise, business acumen, and the ability to engage both technical teams and …
Company as a Product (CaaP) is an organisational strategy that treats the entire company as a continuously evolving product, rather than a static …
Organisational Physics is a conceptual model that uses systems thinking to analyse and influence the dynamics within organisations, focusing on the …
One Engineering System (1ES) is a strategic standardised, integrated framework designed to streamline software development by unifying tools, …
Explores how inefficient processes, not individual shortcomings, hinder developer productivity and performance, highlighting the need for systemic …
An Internal Developer Platform streamlines development processes, enabling teams to build, test, and deploy applications efficiently within a …
Helping organisations shift mindsets and processes without falling into transformation theatre.
Most companies struggle with agility due to rigid structures, outdated processes, and cultural barriers, not technical issues. True agility requires …
Explores how early assumptions about competence led to Agile’s current skills gap, highlighting the need for continuous learning, better hiring, and …
The Agile ideal: teams with all the skills needed to deliver end-to-end value.
Explores why teams ignore clear signals from Agile and Scrum, highlighting how culture and fear hinder continuous improvement and effective …
Explores why building organisational capability, competence, and continuous learning is more effective than focusing solely on Agile roles, …
Explores how lack of authority hinders teams from removing project blockers and overcoming organisational inertia, stressing the need for real …
Explores why Agile fails without addressing systemic issues, highlighting the need for organisational change, meaningful metrics, and the courage to …
Explores how an effective Scrum Master drives team success by fostering team fit, addressing organisational barriers, and building relationships to …
Explores how visionary Product Owners at Microsoft drove Agile transformation, shortened feedback cycles, and reshaped product development culture and …
Explores the Ghana Police Service’s shift to a modern, professional model using servant leadership, agile frameworks, and strategic change to restore …
Social technologies are systems of thought that shape collaboration, decision-making, and adaptability. Rooted in self-organisation and continuous …
Explains why Scrum is a social framework, not just engineering, emphasizing inclusive training, alignment, collaboration, and breaking …
Explores how decentralising decision-making, fostering autonomy, and building a shared vision in agile teams can boost engagement and unlock greater …
Early agile transformations often failed due to top-down decisions, lack of team involvement, and misalignment between leadership and those doing the …
Explains how the APS course uses practical exercises and simulations to help people understand, apply, and improve scrum practices in real-world …
Explores the challenges and benefits of self-organising teams, highlighting key factors like team accountability, identity, size, and consistency for …
Explores how a culture of contempt undermines Agile teams, its causes, impact on morale and productivity, and practical steps leaders can take to …
Explores how clear vision, goals, and evidence-based management empower teams, improve alignment, and foster autonomy, engagement, and effective …
Explores what traditional organisations must change—beyond adopting Agile tools—to achieve true agility, cultural transformation, and sustained …
Cutting costs during recessions can harm long-term business success. Investing in people, agility, and continuous improvement builds resilience and …
Explains why lasting organisational change comes from adjusting systems—rules, processes, and structures—rather than trying to directly transform …
Explores how rigid, hierarchical structures hinder organisational agility and offers practical strategies for shifting to decentralised, empowered, …
Explains the differences between competence-based and control-based hierarchies, their impact on decision-making, and why competence-driven models …
Transform legacy engineering with a proven, step-by-step approach—learn how to automate, adapt, and build a resilient, modern DevOps culture.
Explore proven strategies from Azure DevOps for building resilient, reliable software systems—covering transparency, automation, telemetry, incident …
Learn practical steps to help Scrum teams achieve continuous delivery, clarify business value, integrate feedback, and build empowerment within 90 …
Explains how true self-management in Scrum requires active, disciplined effort from Product Owners, Scrum Masters, and Developers, not chaos or lack …
Explores how shifting from blame to addressing systemic issues and measurement systems can improve team dynamics, collaboration, and agility in …
Understand and apply Agile Values and Principles based on first principles. Build a foundation for true agility and continuous value delivery
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Big Data for Humans
Deliotte
Hubtel Ghana
Slaughter and May
Graham & Brown
Cognizant Microsoft Business Group (MBG)
Genus Breeding Ltd
New Signature
Sage
SuperControl
Microsoft
Trayport
Lean SA
Akaditi
Workday
Healthgrades
Philips
Flowmaster (a Mentor Graphics Company)
Nottingham County Council
Royal Air Force
Washington Department of Enterprise Services
Washington Department of Transport
Ghana Police Service
Department of Work and Pensions (UK)
Kongsberg Maritime
Capita Secure Information Solutions Ltd
ALS Life Sciences
Jack Links
New Signature
SuperControl