Combatting Communication Gaps in Agile Teams
Explores the impact of communication gaps in Agile teams, their causes and consequences, and offers practical strategies to foster open, effective …
Social technologies are systems of thought that shape collaboration, decision-making, and adaptability. Rooted in self-organisation and continuous learning, they enable organisations to evolve, innovate, and create sustainable value.

In complex environments where variance is high, methodologies fall short. In order to guide our ways of working we need foundational philosophies that foster adaptability, emergent coordination, and collective intelligence. Social technologies provide this foundation, shaping interactions, decision-making, and value creation.
Social technologies are not methodologies, they dont tell you how to do the work, but they do provide a structure within which decisions are made. They focus on the underlying principals of continuous learning, self-management, and decentralised decision-making. This enabled organisations to navigate uncertainty with intent, rather than rigid processes. They thrive on:
Processes are transient; philosophies endure. Rigid organisations struggle with change because they impose predictability on complex realities. In contrast, those embracing social technologies cultivate fluidity, making experimentation and sense-making intrinsic to how they operate.
Organisations that see social technologies as a way of engaging with complexity, not just tools, become resilient, collaborative, and value-driven. Adaptability isn’t a lever to pull; it’s a way of thinking and working that fuels continuous progress.
Explores the impact of communication gaps in Agile teams, their causes and consequences, and offers practical strategies to foster open, effective …
Explains the Nexus framework for scaling Scrum with multiple teams, detailing roles, events, and artefacts to coordinate product delivery and manage …
A Definition of Workflow explains how work moves through each stage, using clear rules and limits to make progress visible and support team …
Explores how decentralising decision-making boosts team agility, engagement, and innovation, helping organisations of any size maximise value and …
Guidance on addressing issues with multiple Product Owners in Scrum, highlighting the need for clear backlog ownership and accountability to ensure …
Explores how the PSM II course challenges common misconceptions about Scrum Masters, emphasising advanced skills, team empowerment, and evolving Scrum …
Change succeeds when everyone understands and engages with it. Broad Scrum training empowers all roles to identify blockers and drive real, lasting …
Organisational Physics is a conceptual model that uses systems thinking to analyse and influence the dynamics within organisations, focusing on the …
Explains how to integrate Design Sprint activities within Scrum by embedding design and UX work into regular sprints and backlog refinement, avoiding …
Explores how relying on story points and velocity can harm Agile teams, advocating for objective metrics like cycle time and throughput to boost …
Explores the challenges and benefits of self-organising teams, highlighting key factors like team accountability, identity, size, and consistency for …
Explores how immersive learning in Agile and Scrum helps overcome cognitive bias, promotes hands-on practice, and supports continuous improvement for …
Explores how advances in technology have redefined co-location, emphasising the importance of video presence for effective online communication and …
Explains how project management mindsets in Product Owners can harm Agile teams, and offers practical strategies to promote value-driven, …
Struggling with inconsistent delivery? Discover why a shared definition of done is key to predictable, high-quality results your teams, and …
Explains why Sprints are valuable even with continuous delivery, highlighting benefits for planning, feedback, communication, and predictability in …
Microsoft’s switch to 3-week Sprints increased team anxiety due to greater transparency, exposing inefficiencies but enabling faster, more frequent …
Learn how to assess and improve your organisation’s innovation capability using evidence-based management and key metrics like technical debt, …
Learn how Evidence-Based Management uses data to guide Agile teams, improve decision-making, track value, and boost innovation, customer satisfaction, …
Multitasking reduces team productivity. Learn how focusing on finishing tasks, limiting work in progress, and value-based prioritisation boosts …
Identifies seven common Agile pitfalls, quick fixes, backlog overload, resource focus, lack of accountability, blame, imitation, and pride, and offers …
Platforms that remove friction in communication and coordination, supporting Agile teams.
Explores how organisations can scale teams to boost innovation while avoiding bureaucracy, focusing on empowerment, streamlined processes, and agile …
Learn how Agile teams can handle harsh Sprint Review feedback by analysing root causes, engaging stakeholders, and deciding whether to halt, pivot, or …
Testing product ideas with real users to ensure market fit and customer value.
Learn to design and operate Portfolio Kanban boards, align work with strategy, manage dependencies, and improve transparency in large-scale portfolio …
Explores how Agile has shifted from top-down management to decentralised decision-making, highlighting ongoing challenges and the move towards true …
Scaling agility beyond teams to drive organisational responsiveness and adaptability.
The Product Owner is an accountability in Scrum, responsible for maximising product value through effective backlog management and stakeholder …
Explains the sprint goal in Scrum as a clear, tactical objective for each sprint, guiding team focus, enabling actionable feedback, and linking daily …
Company as a Product (CaaP) is an organisational strategy that treats the entire company as a continuously evolving product, rather than a static …
Learn how to use Objectives and Key Results (OKRs) to clarify strategic goals, measure outcomes, align teams, and build accountability through …
Hiring an unqualified Scrum Master limits team growth, reduces agility, and hinders value delivery. Effective Scrum Masters drive change, coaching, …
Explores common misconceptions about Scrum Masters, clarifies their true accountabilities, and highlights the importance of principles, competence, …
Many agile transformations restrict team autonomy, leading to control and compliance instead of true ownership, adaptability, and meaningful …
Explores why team autonomy in Scrum must be balanced with alignment to strategic goals, highlighting the role of clear objectives and leadership in …
Explains how Scrum Masters are naturally chosen by teams based on trust, experience, and leadership, highlighting the importance of peer selection …
Explores why focusing on value delivery and psychological safety leads to better Agile team outcomes than fixating on estimates, output metrics, or …
Coordinate multiple teams to deliver complex products while preserving agility. Focus on alignment, flow, and value delivery across the enterprise …
Learn how to identify and measure unrealised value in your product using Evidence-Based Management, key metrics, and actionable steps to improve …
Learn how to build a compelling business case for agile adoption by aligning benefits with key metrics, stakeholder goals, and inclusive change …
Effective scaling depends on strong leadership, empowering teams, removing bottlenecks, and decentralising decisions to enable sustainable …
Copying scaled agile frameworks fails because each business needs a tailored, evidence-based approach to agility that fits its unique culture, …
Exploring how culture shapes agility, responsiveness, and transformation.
Explores how immersive, hands-on learning helps teams internalise Agile principles, shift mindsets, and drive lasting Agile transformation through …
Explores the full responsibilities of a Product Owner in Agile, highlighting strategic decision-making, value maximisation, and the importance of …
Argues that the Scrum Master role requires proven mastery and real-world experience, not entry-level skills or certifications, and should be earned …
Learn key strategies for building business resilience and continuity, including observability, system decoupling, routine deployments, team …
Enhance forecasting in Agile and Scrum. Use empirical data to predict delivery timelines, manage risk, and optimise value delivery.
Tracking individual cycle time can harm team performance by encouraging task cherry-picking, reduced collaboration, and lower quality, without …
Explores how breaking features into small experiments boosts software delivery, enabling teams to deliver more features, reduce risk, and improve …
Fostering a growth mindset and knowledge sharing for sustained team improvement.
Explores why building organisational capability, competence, and continuous learning is more effective than focusing solely on Agile roles, …
Strategies and techniques for effective backlog management and refinement.
Explores the benefits and challenges of collocation in Scrum teams, comparing face-to-face collaboration with remote work, and offering practical …
Explains why frameworks alone can't shift team culture, emphasizing clear vision, leadership commitment, and empowering teams to drive meaningful …
Agile and Scrum expose underlying team and workflow issues, helping organisations address real problems rather than masking dysfunction with process …
Applying structured, evidence-based approaches to make informed business choices.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

DFDS

Philips

Deliotte

Slaughter and May

New Signature

Kongsberg Maritime

Big Data for Humans

Freadom

YearUp.org

Microsoft

Sage

Emerson Process Management

Qualco

Ericson

Alignment Healthcare

Flowmaster (a Mentor Graphics Company)

Akaditi

Healthgrades

Washington Department of Transport

Royal Air Force

Department of Work and Pensions (UK)

Ghana Police Service

Nottingham County Council

New Hampshire Supreme Court

Ericson

MacDonald Humfrey (Automation) Ltd.

Genus Breeding Ltd

Boeing

Lean SA

Bistech