The Role of Agency in Scrum
Explains why true Scrum requires real team agency, not just self-management in name, and how lacking agency leads to ineffective, ritualistic Agile …
TL;DR; Investing in Agile, Scrum, Kanban, and DevOps will not deliver real speed, adaptability, or resilience unless your teams have the agency to truly own their work and outcomes. Without empowering people to take responsibility, you risk superficial processes and disengaged teams. To achieve genuine agility, ensure your system supports team and individual ownership, not just frameworks.

You want speed, adaptability, resilience.
You invest in Scrum, Agile, Kanban, DevOps.
But then you ignore the hard part:
agency.
Without agency, your teams can’t own outcomes.
Without agency, your Product Owners can’t own value.
Without agency, your Scrum Masters can’t own effectiveness.
Instead, you get cosmetic ceremonies, fake backlogs, and teams going through the motions.
Kanban, as an observability pattern for value delivery, won’t save you.
DevOps, as the union of people, process, and products to enable continuous delivery of value, won’t save you.
None of these strategies work without the human system having the agency to act.
If you are serious about agility, you have to be serious about enabling people to own what they are accountable for.
Where in your system have you invested in agility but refused to invest in agency?
Each classification [Concepts, Categories, & Tags] was assigned using AI-powered semantic analysis and scored across relevance, depth, and alignment. Final decisions? Still human. Always traceable. Hover to see how it applies.
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

Workday

Akaditi

Lean SA

Flowmaster (a Mentor Graphics Company)

ALS Life Sciences

SuperControl

Hubtel Ghana

Jack Links

Deliotte

Healthgrades

Xceptor - Process and Data Automation

MacDonald Humfrey (Automation) Ltd.

Teleplan

Emerson Process Management

Epic Games

Schlumberger

Slicedbread

Alignment Healthcare

Washington Department of Transport

Ghana Police Service

New Hampshire Supreme Court

Washington Department of Enterprise Services

Department of Work and Pensions (UK)

Nottingham County Council

Emerson Process Management

Brandes Investment Partners L.P.

Workday
Boxit Document Solutions
CR2

MacDonald Humfrey (Automation) Ltd.