Why Measuring Individual Cycle Time Fails
Measuring individual cycle time overlooks team performance and system bottlenecks. Focus on lead time, throughput, and process efficiency to improve …
TL;DR; Tracking individual cycle time leads people to focus on looking good rather than improving team performance, causing them to pick easy tasks, rush work, and avoid collaboration. This does not improve actual delivery time and results in local optimisations that do not help deliver value. Focus on measuring and improving team flow metrics like lead time, work in progress, and throughput instead.

When you track individual’s cycle time, you aren’t just measuring the wrong thing, you’re actively distorting behaviour.
People will start working in ways that make them look good instead of making the system better. They’ll cherry-pick the easiest tasks. They’ll rush work at the expense of quality. They’ll avoid collaborating because waiting on someone else makes their numbers worse.
And guess what? The actual delivery time doesn’t improve. You just get more local optimisations that have nothing to do with getting value out the door.
Kanban isn’t about making individuals go faster. It’s about improving flow. You want to optimise lead time, work in progress (WIP), and throughput. That’s where speed comes from, not from pressuring individuals to move faster.
How are you measuring flow in your system?
Each classification [Concepts, Categories, & Tags] was assigned using AI-powered semantic analysis and scored across relevance, depth, and alignment. Final decisions? Still human. Always traceable. Hover to see how it applies.
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

Healthgrades

Kongsberg Maritime
Boxit Document Solutions

Lean SA

Akaditi

Flowmaster (a Mentor Graphics Company)

Sage

Schlumberger

Slaughter and May

Brandes Investment Partners L.P.

Epic Games

YearUp.org

Xceptor - Process and Data Automation

Big Data for Humans

Hubtel Ghana

Bistech

MacDonald Humfrey (Automation) Ltd.

Boeing

Royal Air Force

Washington Department of Transport

New Hampshire Supreme Court

Ghana Police Service

Department of Work and Pensions (UK)

Washington Department of Enterprise Services

Teleplan

YearUp.org
CR2

Big Data for Humans

Xceptor - Process and Data Automation

Deliotte