Why Measuring Individual Cycle Time Fails
Measuring individual cycle time overlooks team performance and system bottlenecks. Focus on lead time, throughput, and process efficiency to improve …
TL;DR; Tracking individual cycle time leads people to focus on looking good rather than improving team performance, causing them to pick easy tasks, rush work, and avoid collaboration. This does not improve actual delivery time and results in local optimisations that do not help deliver value. Focus on measuring and improving team flow metrics like lead time, work in progress, and throughput instead.

When you track individual’s cycle time, you aren’t just measuring the wrong thing, you’re actively distorting behaviour.
People will start working in ways that make them look good instead of making the system better. They’ll cherry-pick the easiest tasks. They’ll rush work at the expense of quality. They’ll avoid collaborating because waiting on someone else makes their numbers worse.
And guess what? The actual delivery time doesn’t improve. You just get more local optimisations that have nothing to do with getting value out the door.
Kanban isn’t about making individuals go faster. It’s about improving flow. You want to optimise lead time, work in progress (WIP), and throughput. That’s where speed comes from, not from pressuring individuals to move faster.
How are you measuring flow in your system?
Each classification [Concepts, Categories, & Tags] was assigned using AI-powered semantic analysis and scored across relevance, depth, and alignment. Final decisions? Still human. Always traceable. Hover to see how it applies.
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

ProgramUtvikling

Capita Secure Information Solutions Ltd

Schlumberger

Flowmaster (a Mentor Graphics Company)

Microsoft

Milliman

Slaughter and May

SuperControl

DFDS

Hubtel Ghana
CR2

Freadom

Xceptor - Process and Data Automation

New Signature

ALS Life Sciences

Emerson Process Management

Qualco

Kongsberg Maritime

Washington Department of Enterprise Services

Royal Air Force

Ghana Police Service

Washington Department of Transport

New Hampshire Supreme Court

Nottingham County Council

Capita Secure Information Solutions Ltd

Genus Breeding Ltd

Microsoft

Jack Links

Ericson

Sage