Explains how scaling Scrum requires UX coherence through Communities of Practice, shared frameworks, and collaboration—not central control—to ensure consistency without bottlenecks.
When you scale Scrum, the challenge isn’t just delivery—it’s coherence. UX is a great example. Left unchecked, each team reinvents the wheel, creates inconsistent interactions, and loses alignment.
The answer isn’t a central UX team doing all the work. It’s a Community of Practice made up of practitioners from each Scrum Team, collaborating to evolve a shared interaction framework. That framework then becomes part of your Definition of Done.
This isn’t about control. It’s about shared ownership and reuse without bottlenecks.
UX coherence at scale is a system design problem. Don’t solve it with more hierarchy. Solve it with better collaboration.
How are your UX practices scaling with your teams?
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
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Teleplan
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Xceptor - Process and Data Automation
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Lean SA
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Boxit Document Solutions
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Department of Work and Pensions (UK)
Royal Air Force
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Washington Department of Transport
New Hampshire Supreme Court
Ghana Police Service
Freadom
Qualco
Capita Secure Information Solutions Ltd
Milliman
Lockheed Martin
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