Resilience must be built into products from the start, ensuring they withstand failures like outages or network loss, rather than being treated as an afterthought.
Resilience is not a department. It’s not a project. It’s not an afterthought.
It is a product capability.
If your product can’t survive failure—network loss, regional outage, DNS breakage—it is not a product. It is a liability with a pretty UI.
Too many teams optimise for performance, cost, or velocity—until something goes wrong. Then they realise they optimised for fragility. Spain’s blackout. Oracle’s healthcare cloud crash. Every one of these was built to succeed in PowerPoint, not in the real world.
If your disaster recovery plan has never been tested under load, with real users and real failover, then you don’t have a plan. You have a spreadsheet fantasy.
The next outage won’t care how good your uptime graph looked last quarter.
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Freadom
Emerson Process Management
ALS Life Sciences
Illumina
SuperControl
Slicedbread
Schlumberger
Kongsberg Maritime
Lean SA
Genus Breeding Ltd
Trayport
Brandes Investment Partners L.P.
Capita Secure Information Solutions Ltd
Milliman
NIT A/S
YearUp.org
Xceptor - Process and Data Automation
CR2
Washington Department of Transport
Washington Department of Enterprise Services
Ghana Police Service
Department of Work and Pensions (UK)
Royal Air Force
New Hampshire Supreme Court
Trayport
DFDS
Milliman
ALS Life Sciences
Philips
Boeing
