a·gen·tic a·gil·i·ty

Not all delays are the same

TL;DR; Not all delays are equal; waiting for approval is different from being blocked by missing dependencies. Treating all delays as blocks hides real workflow issues and reduces accountability. Make delay sources explicit, track idle time, and highlight true blockers to identify and fix underlying problems.

Published on
1 minute read
Image
https://nkdagility.com/resources/pgCUc2qV2_q
Subscribe

Not all delays are the same.

A task waiting on legal approval isn’t blocked, it’s in a waiting state. A task that needs a missing dependency to proceed is actually blocked. These distinctions matter.

Why? Because treating “waiting” as “blocked” distorts your workflow. It hides the real problem areas and makes it harder to optimise the system. It also encourages teams to wash their hands of responsibility, “It’s in blocked, so it’s not on me.”

A better approach? Make the source of delay explicit. Use tags, highlight blockers visually, and, most importantly, track how long work sits idle. The goal isn’t just to know something is blocked; it’s to fix the systemic issue behind it.

How does your team make these distinctions visible?

Also published on: LinkedIn
Smart Classifications

Each classification [Concepts, Categories, & Tags] was assigned using AI-powered semantic analysis and scored across relevance, depth, and alignment. Final decisions? Still human. Always traceable. Hover to see how it applies.

Subscribe

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

Our Happy Clients​

We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.​

Epic Games Logo

Epic Games

DFDS Logo

DFDS

Sage Logo

Sage

Schlumberger Logo

Schlumberger

Hubtel Ghana Logo

Hubtel Ghana

Emerson Process Management Logo

Emerson Process Management

Graham & Brown Logo

Graham & Brown

Trayport Logo

Trayport

Illumina Logo

Illumina

Akaditi Logo

Akaditi

Boeing Logo

Boeing

MacDonald Humfrey (Automation) Ltd. Logo

MacDonald Humfrey (Automation) Ltd.

Philips Logo

Philips

ALS Life Sciences Logo

ALS Life Sciences

Deliotte Logo

Deliotte

Kongsberg Maritime Logo

Kongsberg Maritime

CR2

Microsoft Logo

Microsoft

Washington Department of Enterprise Services Logo

Washington Department of Enterprise Services

New Hampshire Supreme Court Logo

New Hampshire Supreme Court

Washington Department of Transport Logo

Washington Department of Transport

Royal Air Force Logo

Royal Air Force

Department of Work and Pensions (UK) Logo

Department of Work and Pensions (UK)

Ghana Police Service Logo

Ghana Police Service

Philips Logo

Philips

Jack Links Logo

Jack Links

Boeing Logo

Boeing

Workday Logo

Workday

Milliman Logo

Milliman

DFDS Logo

DFDS