Explores why Product Owners’ authority is accepted while Scrum Masters’ is questioned, highlighting the need for clear authority to ensure team effectiveness and agile success.
No one questions a Product Owner’s authority. They decide priorities, manage stakeholders, and ensure the team works on the most valuable outcomes. Their ability to make tough calls is what drives product success.
But when we talk about the Scrum Master’s authority, the conversation changes. Why?
Scrum Masters are accountable for team effectiveness. That means upholding Scrum, causing the removal of impediments, and challenging dysfunction, or just taking action. Yet too often, they are expected to do this purely through persuasion.
Influence matters, but it’s not always enough. Sometimes, a Scrum Master needs to say “No, this isn’t how we work” or “This is blocking our ability to deliver value”—and have the authority to act on it.
If we accept that a Product Owner must have authority to fulfil their accountability, why do we question it for Scrum Masters?
Let’s stop treating Scrum Masters as passive facilitators. Their role is just as critical in ensuring agility.
Does your organisation recognise this?
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
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YearUp.org
Philips
Genus Breeding Ltd
MacDonald Humfrey (Automation) Ltd.
Milliman
Schlumberger
Alignment Healthcare
Emerson Process Management
Brandes Investment Partners L.P.
DFDS
Graham & Brown
SuperControl
Sage
Capita Secure Information Solutions Ltd
Workday
Higher Education Statistics Agency
Teleplan
ProgramUtvikling
Nottingham County Council
Department of Work and Pensions (UK)
Washington Department of Transport
Ghana Police Service
Washington Department of Enterprise Services
New Hampshire Supreme Court
Workday
Kongsberg Maritime
Healthgrades
ProgramUtvikling
Xceptor - Process and Data Automation
Akaditi