No one questions a Product Owner’s authority. They decide priorities, manage stakeholders, and ensure the team works on the most valuable outcomes. Their ability to make tough calls is what drives product success.
But when we talk about the Scrum Master’s authority, the conversation changes. Why?
Scrum Masters are accountable for team effectiveness. That means upholding Scrum, causing the removal of impediments, and challenging dysfunction, or just taking action. Yet too often, they are expected to do this purely through persuasion.
Influence matters, but it’s not always enough. Sometimes, a Scrum Master needs to say “No, this isn’t how we work” or “This is blocking our ability to deliver value”—and have the authority to act on it.
If we accept that a Product Owner must have authority to fulfil their accountability, why do we question it for Scrum Masters?
Let’s stop treating Scrum Masters as passive facilitators. Their role is just as critical in ensuring agility.
Does your organisation recognise this?
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Higher Education Statistics Agency
Healthgrades
Boxit Document Solutions
Microsoft
Genus Breeding Ltd
YearUp.org
Jack Links
Ericson
Bistech
Trayport
Lockheed Martin
Xceptor - Process and Data Automation
Sage
Big Data for Humans
Milliman
ProgramUtvikling
Capita Secure Information Solutions Ltd
Slaughter and May
Department of Work and Pensions (UK)
Washington Department of Transport
New Hampshire Supreme Court
Washington Department of Enterprise Services
Royal Air Force
Nottingham County Council
Hubtel Ghana
ALS Life Sciences
MacDonald Humfrey (Automation) Ltd.
New Signature
Brandes Investment Partners L.P.
Teleplan