If teams struggle with quality or delivery, the problem is often the system

Team issues with quality or delivery often stem from weak systems, lacking clear standards, automation, and leadership support—not just team performance.

Published on 2 April 2025

Written by Martin Hinshelwood

1 minute read

https://nkdagility.com/resources/cXJnv3y4sb7

If teams are struggling with quality, technical debt, or inconsistent delivery, the issue isn’t just the team—it’s the system they’re operating in.

A strong Definition of Done isn’t something teams “figure out.” It requires engineering standards, automation, and organisational commitment. If leadership isn’t providing that foundation, don’t be surprised when teams cut corners under pressure.

Quality isn’t a grassroots effort—it’s a strategic priority.

Does your leadership support teams with a strong DoD, or just demand results?

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Operational Practices Software Development Organisational Culture Definition of Done

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