If teams struggle with quality or delivery, the problem is often the system

TL;DR; When teams face issues with quality or delivery, the root cause is often the broader system, not just the team itself. Consistent quality requires clear engineering standards, automation, and strong leadership support, not just team-level efforts. Leaders should ensure these foundations are in place rather than simply demanding results.

Published on 2 April 2025

Written by Martin Hinshelwood

1 minute read

https://nkdagility.com/resources/cXJnv3y4sb7

If teams are struggling with quality, technical debt, or inconsistent delivery, the issue isn’t just the team—it’s the system they’re operating in.

A strong Definition of Done isn’t something teams “figure out.” It requires engineering standards, automation, and organisational commitment. If leadership isn’t providing that foundation, don’t be surprised when teams cut corners under pressure.

Quality isn’t a grassroots effort—it’s a strategic priority.

Does your leadership support teams with a strong DoD, or just demand results?

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