A London flood shut down most datacentres, but Rackspace stayed online by regularly live-testing failures, proving true resilience comes from practising real-world recovery.
During a massive flood in London, nearly every datacentre went down.
Except one: Rackspace.
Their backup systems worked. Their power held. They stayed online. When asked why, the CEO didn’t present a whitepaper. He held up a key.
Every month, he walked into the power room and pulled the main breaker. On purpose. Shut the whole thing off. Live test. No excuses.
It was painful. Risky. Uncomfortable. And that’s exactly why it worked.
You don’t build resilience by talking about it. You build it by living through the failure—on your terms, not the disaster’s.
If your systems only work when conditions are perfect, you’ve already lost. If your team has never practised failing safely, they won’t know how to recover when it’s real.
Real resilience is earned through pain. If it’s hard, do it more often.
If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Sage
SuperControl
Emerson Process Management
MacDonald Humfrey (Automation) Ltd.
Trayport
Akaditi
Slicedbread
Qualco
Flowmaster (a Mentor Graphics Company)
Jack Links
ProgramUtvikling
Hubtel Ghana
CR2
Microsoft
Cognizant Microsoft Business Group (MBG)
Teleplan
YearUp.org
Higher Education Statistics Agency
Washington Department of Enterprise Services
Royal Air Force
New Hampshire Supreme Court
Department of Work and Pensions (UK)
Ghana Police Service
Washington Department of Transport
Lean SA
Boxit Document Solutions
Freadom
YearUp.org
Deliotte
Akaditi