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Sensemaking

Navigating complexity to empower informed decision-making and enhance organisational understanding.

Helping organisations interpret complexity and make informed decisions.

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https://nkdagility.com/resources/sensemaking/

Overview

Sensemaking is the process through which organisations interpret complex information and situations to make informed decisions. It involves gathering data, recognising patterns, and deriving insights that enable teams to navigate uncertainty effectively. This capability is crucial in environments characterised by rapid change and ambiguity, as it empowers teams to respond to challenges and opportunities with agility.

By fostering a culture of sensemaking, organisations enhance their ability to deliver value predictably and sustainably. Teams become adept at understanding customer needs, market dynamics, and internal capabilities, allowing them to align their efforts with strategic goals. This systemic approach not only improves decision-making but also cultivates resilience, as teams learn to adapt their strategies based on real-time feedback and evolving circumstances.

Sensemaking is distinct from other concepts such as Agile Planning or Continuous Improvement, which focus on specific methodologies or practices. Instead, it serves as an overarching framework that supports these initiatives by ensuring that decisions are grounded in a comprehensive understanding of the context. This long-term, enabling nature of sensemaking positions it as a vital component of organisational agility, driving continuous learning and innovation across all levels of the organisation. By integrating sensemaking into daily operations, teams can better anticipate challenges and seize opportunities, ultimately enhancing their overall performance and adaptability in a complex landscape.

Learn More about Sensemaking

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Social Technologies

Social technologies are systems of thought that shape collaboration, decision-making, and adaptability. Rooted in self-organisation and continuous learning, they enable organisations to evolve, innovate, and create sustainable value.
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Complexity Thinking

An approach to understanding and managing organisations, systems, and uncertainty using complexity science, emergence, and nonlinear dynamics. Incudes but not limited to Cynefin and Stacy.
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Cell Structure Design

Cell Structure Design is an organisational design model developed by Niels Pfläging, rooted in the principles of the Beta Codex. It replaces traditional hierarchies with a decentralised, network-based structure composed of autonomous, value-creating units called cells. Each cell operates with end-to-end responsibility, enabling responsiveness, accountability, and continuous adaptation. Informed by complexity theory, Cell Structure Design rejects command-and-control in favour of dynamic coordination and transparency, empowering people to self-organise around customer value rather than roles or silos.
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    If you could teach just one thing about Scrum, what would it be?

    The most important aspect of Scrum is empiricism—using transparency, inspection, and adaptation to navigate complexity and drive effective product development.
    Blog

    Rethinking Product Backlog: Navigating Through the Weeds of Complexity

    Explores how rigid hierarchies in product backlogs can hinder agility, advocating for flatter, value-focused approaches to manage complexity in product development.
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    Professional Scrum Master

    Our Professional Scrum Master Training Program features PSM Training from Scrum.org, delivered as an Immersive Learning Experience. It combines live, instructor-led sessions with additional offline exercises, covering the principles of the Scrum framework and the Scrum Master role. This multi-week format integrates real-world applications, encouraging continuous improvement through practical assignments.

    Connect with Martin Hinshelwood

    If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

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