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People and Process

The intersection of human factors and structured processes in technology and product development.

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https://nkdagility.com/resources/people-and-process/

Overview

Learn More about People and Process

Blog

Adventures in Scrum: Lesson 1 – The failed Sprint

Explore the challenges of Scrum in ‘Adventures in Scrum: Lesson 1’. Learn from a failed Sprint and discover key insights for effective team collaboration.
Videos

Unlocking the Power of Immersive Learning for Product Management

Unlock real change in product development! Discover how immersive learning and outcome-based assignments empower teams to apply knowledge effectively.
Videos

Product Ownership vs. Product Management: Busting the Myth That They're Separate Roles

Unlock the secrets of the Product Owner’s role in Scrum! Discover how they maximise value and drive Agile success. Watch now for key insights! 🚀
Videos

Empowering Agile Teams: The Critical Role of User Feedback in Requirement Changes

Unlock your team’s potential! Discover how to empower agile responses to user feedback and enhance your organisation’s adaptability in this insightful video.
Videos

The Power of Immersive Learning: Elevating Scrum Mastery in Your Organization

Unlock your team’s potential with immersive Scrum training! Discover practical insights and transform learning for effective team development. 🌟🚀
Videos

Unlocking the Power of Double-Loop Learning: Transform Your Scrum Master Journey with Immersive Training

Unlock your Scrum potential with immersive learning! Discover double-loop learning, diverse perspectives, and collaborative solutions in our PSM class.
Blog

Rethinking Product Backlog: Navigating Through the Weeds of Complexity

Explore innovative strategies for managing your Product Backlog in complex environments. Discover how to enhance agility and foster team autonomy today!
Videos

What will you learn on the professional scrum master course?

Discover how the Professional Scrum Master course empowers you to lead agile teams, fostering autonomy and collaboration for optimal success.
Blog

Delivering Live Virtual Classes in Microsoft Teams and Mural

Discover how to effectively deliver live virtual classes using Microsoft Teams and Mural, enhancing engagement and collaboration in your Scrum training.
Blog

Upcomming Scrum at Scale Workshop from Scrum.org

Join the Scrum at Scale Workshop by Scrum.org to drive agile transformation in your organization. Learn to implement effective change and improve culture!
Videos

The Power of Humility in Agile: A Core Virtue for Success

Discover how humility drives success in Agile! Uncover its role in collaboration, trust, and decision-making. Watch now for transformative insights! 🌟
Videos

Evidence-Based Management: The Key to Agile Success

Unlock the power of evidence-based management to enhance agility! Discover how data-driven strategies drive market success and organisational growth.
Videos

What are the barriers that prevent developers from fully accepting a Product Owner as the final decision maker?

Explore the barriers hindering developers from accepting product owners’ decisions. Discover the importance of respect and accountability in agile teams!
Videos

Why Cost-Cutting During Recessions Is Counterproductive

Discover how to recession-proof your business by investing in people and processes. Learn Kanban strategies to boost effectiveness and thrive, not just survive!
Videos

Where is consensus valuable and where does it kill great product development?

Explore the balance of consensus in product development! Discover when it fuels progress and when it stifles innovation. Join Martin for insights! 🚀
Videos

What is a product owner?    Why are they essential?

Discover the vital role of a Product Owner in Agile and Scrum, from strategic leadership to market insights. Elevate your understanding today!
Videos

How is agile product development different to waterfall project management?

Discover how agile product development contrasts with traditional waterfall project management in complex environments. Learn to adapt and thrive!
Videos

What is a sprint goal?

Unlock the secrets of sprint planning! Discover common pitfalls in agility and learn to empower your team for swift market responses. 🚀📈
Videos

Empowering Employees: The Crucial Link Between Financial Awareness and Motivation

Unlock the secret to boosting employee motivation through financial awareness! Discover how understanding costs can drive innovation and engagement in your organisation.
Blog

What is Taylorism, and why Waterfall is just the tip of the iceberg!

Explore the roots of Taylorism and its impact on modern project management. Discover why traditional methods may hinder innovation and employee engagement.
Videos

There’s No Such Thing as an Agile Transformation: Why You Should Focus on the System, Not the Culture

Uncover the truth about Agile and culture transformation with Michael Sahota. Discover why changing culture is more complex than it seems!
Videos

The Power of Kindness in Agile: A Core Virtue for Success

Discover how kindness transforms Agile! Explore empathy’s role in boosting customer satisfaction and employee engagement for organisational success. 🌟
Videos

Does 'starting with why' - Simon Sinek - really matter?

Explore the essence of motivation beyond money! Discover how ‘starting with why’ fuels intrinsic drive and purpose in the workplace.
Blog

The Urgent Call for Agile Organisational Transformation

Explore the urgent need for agile transformation in organizations. Discover how to break free from outdated hierarchies and thrive in dynamic markets.
Videos

How would you like to be remembered as a Professional Scrum Trainer?  What 3 things matter most to you?

Discover how to leave a lasting legacy as a Professional Scrum Trainer and empower teams to thrive in agile environments. Join the journey!
Videos

Essential Skills Every Agile Consultant Needs: Mastering Domain Knowledge, Active Listening, and Honest Communication

Unlock your potential as an agile consultant with my top three essential tips: understand your domain, listen actively, and speak the uncomfortable truths.
Videos

Empowering Development Teams: Cultivating an Agile Mindset for Lasting Quality

Unlock the secrets to fostering an agile mindset in your development teams! Discover strategies to enhance quality, ownership, and customer focus.
Videos

Unmasking Agile: How to Spot Genuine Practices Amidst the Myths

Discover the truth behind agile practices! Uncover why most teams struggle with genuine agility and learn how to foster a culture of innovation and responsiveness.
Blog

There Is No Such Thing as a "Junior" Scrum Master

The idea of a junior Scrum Master is a fallacy. The Scrum Master is not an entry-level position and should be born fully formed!
Blog

Why Most Scrum Masters Are Failing and What They Should Know

Discover why many Scrum Masters fail and learn essential skills for success. Elevate your Agile practices and ensure your team’s effectiveness today!
Videos

The Crucial Role of Competence: How Knowledgeable Scrum Masters Drive Team Success

Unlock the true potential of your Scrum Master! Discover how deep knowledge and competence can transform teams and drive impactful product delivery.
Blog

Are technical skills required to be a Scrum Master?

Discover if technical skills are essential for a Scrum Master. Explore key masteries that enhance effectiveness in guiding teams and driving organizational change.
Blog

You are doing Scrum but the Scrum Master tells the team what to do!

Discover why a Scrum Master shouldn’t dictate tasks to the team. Empower self-organization and enhance accountability for better project outcomes.
Blog

Balance of Leadership and Control in Scrum

Explore the balance of authority and accountability in Scrum. Discover how Scrum Masters and Product Owners can empower teams while driving effective outcomes.
Videos

7 Deadly Sins of Agile: Greed

Uncover the hidden dangers of greed in agile! 🚫📈 Join Martin Hinshelwood as he reveals how this sin can derail teams and hinder productivity.
Videos

Why Is It So Important that Senior Leadership Teams are Engaged During an Agile Consulting Engagement?

Discover why senior leadership engagement is crucial for successful agile transformations. Join Martin Hinshelwood as he shares key insights!
Blog

What is your perspective on collocation?

Explore the debate on collocation in Scrum teams. Discover insights from Martin Hinshelwood on optimizing team communication and performance.
Videos

Unlocking Agile Leadership: Transform Your Skills with Scrum.org's Essentials Workshop

Unlock your leadership potential with the Professional Agile Leadership Essentials workshop. Enhance your skills, foster collaboration, and drive agile success today!
Videos

What is empiricism and why is it so critical to great Agile?

Unlock lean-agile secrets with Martin! Enhance value delivery and team dynamics in fast-paced projects. Dive in for expert insights! 🚀 #Agile #Scrum
Videos

Is a Scrum Master an Agile micromanager?

Join Martin Hinshelwood in this #shorts video as he tackles the question: Is a Scrum Master an Agile micromanager? Discover insights in just 60 seconds!
Videos

Unlocking Team Potential: The Essential Role of a Scrum Master in Agile Success

Unlock your team’s potential with a Scrum Master! Discover how their expertise in Agile, DevOps, and organisational change drives effectiveness and value.
Videos

Is a scrum master an agile micromanager?

Join Martin Hinshelwood in this #YouTubeShort as he tackles the question: Is a Scrum Master an Agile micromanager? Discover insights in just 60 seconds!
Videos

From Product Owner to Systemic Leader: Embracing the Evolution in Agile Leadership

Discover how Product Owners evolve into influential leaders, fostering innovation and accountability in Agile environments. Embrace your journey today!
Videos

Unlocking Greatness: How the Right Scrum Master Transforms Teams and Organisations

Discover what sets a great Scrum Master apart! Explore the vital role of team fit, relationship-building, and navigating organisational challenges for success.
Videos

Transform Your Scrum Master Journey: Key Insights from the Advanced PSM Course

Unlock your potential as a Scrum Master! Discover key insights from the Advanced PSM course that will transform your approach and empower your team.
Videos

Unlocking Your Potential: Transformative Training for Aspiring Scrum Masters

Unlock your potential as a Scrum Master! Join our engaging workshop for hands-on learning, community support, and essential skills to thrive in Agile.
Videos

Unlocking Trust in Scrum: The Power of Openness and Transparency

Discover how openness in Scrum fosters trust and transparency. Learn key strategies for clear communication and emotional openness to enhance team dynamics.
Videos

The Truth About Newbie vs Professional Scrum Masters: Bridging the Experience Gap

Discover the true essence of being a Scrum Master. Learn how accountability and value creation define your role, regardless of experience level.
Blog

Does your organisation have both Project Mangers as well as Product Owners?

Explore the challenges of having both Project Managers and Product Owners in your organization. Discover how to achieve true agility and team alignment.
Videos

Transform Your Team with Flipped Learning: Unlocking Agility at Naked Agility Limited

Unlock your team’s potential with Naked Agility’s innovative flipped learning approach. Discover engaging training that fosters growth and collaboration!
Videos

Temperance in Agile: Why Less is More

Master the art of balance in Agile with our video on Temperance! Discover how moderation maximises efficiency and elevates your Agile practices. 🌟
Course

Professional Scrum Master and Product Owner (PSMPO) with Certification

Scrum Teams flourish when the Scrum Master and Product Owner accountabilities are well fulfilled. The 3-day Professional Scrum Master and Product Owner (PSMPO) course combines the key learning objectives from both the Scrum.org Professional Scrum Master (PSM) and Professional Scrum Product Owner (PSPO) courses.
Videos

Unlocking Value in DevOps: My Role as a Consultant in Driving Change and Overcoming Bottlenecks

Discover the core of DevOps consulting: identifying bottlenecks, optimising workflows, and fostering a culture of continuous improvement. Join the conversation!
Blog

A change for the better #3 - SSW to Northwest Cadence

Join Martin Hinshelwood as he shares his journey from SSW to Northwest Cadence, highlighting key lessons in Agile, Scrum, and ALM. Discover his insights!
Blog

What my father taught me about Evidence-based Management (34 years before it was invented!)

Discover how my father’s insights on Evidence-based Management transformed a failing business 34 years before its inception. Learn to optimize value and agility!
Videos

2023 is predicted to be a very tough year. What do you think will be needed to win and improve?

Discover key strategies for thriving in 2023’s challenges as Martin Hinshelwood explores the essentials for successful Agile leadership and adaptation.
Blog

How do you make a good Forecast?

Learn how to create accurate forecasts in agile projects with expert insights from Martin Hinshelwood. Enhance predictability and budget planning effectively!
Videos

7 deadly sins of Agile: Wrath

Explore the impact of wrath in agile teams! Discover how blame deflection and lack of accountability disrupt productivity. Watch now! 🚀📊
Videos

The Importance of Patience and Trust in Building Agile Organizations

Unlock Agile success with patience! Discover how this vital virtue builds trust, navigates setbacks, and fosters a non-blame culture. Watch now! 🌟
Videos

How effectively does an APS prepare a team to do a solid, professional Scrum?

Discover how the APS course empowers scrum teams to excel in professional scrum practices. Join Martin Hinshelwood for insights on effective training!
Videos

When is an APS course appropriate for a scrum team?

Discover when the APS course is ideal for Scrum teams and how it tailors Scrum practices to your organisation’s unique needs. 📚🚀
Videos

Transform Your Agile Training: The Power of Immersive Learning for Lasting Impact

Transform your Agile learning with immersive techniques that bridge theory and practice. Discover how real-world relevance boosts retention and application!
Videos

Embracing Chastity in Agile: Why Taking Your Time is Key to True Transformation

Discover the overlooked virtue of chastity in agility. Learn how to implement changes thoughtfully for true organisational transformation.
Videos

Navigating Complexity: How to Foster Agility and Innovation in Business Decision-Making

Unlock the secrets to agile decision-making in a complex business world. Discover how to adapt, innovate, and thrive amidst uncertainty.
Videos

Why have you decided to go all in on immersive learning experiences?

Discover how immersive learning transforms training into a journey of engagement and growth with Martin! Embrace a new way to learn. 🌱📚
Videos

What are the hierarchies of competence vs control? Why does this matter?

Explore the contrast between empowering coaching and micromanagement in hierarchies of competence vs control with Martin Hinshelwood.
Videos

Unlocking Agile Success: How Empirical Models Transform Project Outcomes

Unlock the transformative power of Agile! Discover how visibility, flexibility, and incremental value can boost your project’s success. Dive in now!
Blog

Online is the new co-located

Explore how online participation redefines co-location in agile practices. Embrace video engagement for effective communication and collaboration in virtual events.
Videos

Unlocking Agile Success: Your Guide to the Professional Scrum Foundations Class and PSM I Assessment

Unlock your Agile potential with insights on the Professional Scrum Foundations class and PSM I assessment. Learn practical Scrum skills and boost your career!
Videos

Navigating the Agile Landscape: Understanding the Key Differences Between Product Owners and Project Managers

Discover the key differences between Product Owners and Project Managers in Scrum, and learn how to enhance your organisation’s agility and value delivery.
Videos

Cultivating a Culture of Quality: Lessons from Boeing and Volkswagen for Engineering Excellence

Cultivate a culture of quality in your organisation! Discover how to prioritise integrity and excellence for exceptional, safe products.
Blog

The Insufficiency of Scrum is a fallacy

Explore the myth of Scrum’s insufficiency and learn how effective engineering practices can enhance Agile success. Elevate your team’s performance today!
Videos

Rethinking Continuous Delivery: Why Best Practices Don't Exist in Complex Environments

Discover how to enhance continuous delivery in complex environments with audience-based strategies, testing in production, and a commitment to improvement.
Videos

Why Are a Scrum Team Better Served by an Agile Consultant than a Professional Coach?

Discover why a scrum team benefits more from an agile consultant than a professional coach in this insightful video with Martin Hinshelwood.
Videos

Detecting Agile BS: Lessons from the Department of Defense

Is your development ecosystem truly Agile? Discover insights from the DoD and learn to eliminate bottlenecks for seamless, innovative delivery! 🚀
Videos

Detecting Agile BS: Lessons from the US Department of Defense

Is your company truly Agile? 🤔 Discover a 6-question test inspired by the U.S. Department of Defense to assess and enhance your Agile practices!
Videos

Maximising Product Value: The Power of Hypothesis-Driven Engineering

Transform your product investment strategy with hypothesis-driven engineering. Learn to maximise value, minimise waste, and adapt swiftly to customer needs.
Guides

Manifesto for Agile Software Development

Discover more about Manifesto for Agile Software Development and how it can help you in your Agile journey!
Videos

Why do you think the PSU course has become so popular for product development?

Discover why the PSU course is transforming product development by integrating UX into Scrum teams, empowering them to create valuable customer solutions.
Blog

Professional Scrum Foundations in Salt Lake City, Utah

Join Martin Hinshelwood in Salt Lake City for an engaging Professional Scrum Foundations course, empowering teams to excel in Agile practices and collaboration.
Videos

What are the top 3 things a Scrum Master needs to bear in mind when adopting the coaching stance?

Discover the top 2 essentials for Scrum Masters in coaching agile teams: the art of listening and the power of credibility. Elevate your coaching game! 🎧🤝
Newsletters

2024 Learning journeys and extending the learning process

Join our acclaimed immersive learning classes! Enjoy a 20% discount on all courses until April 2024. Elevate your skills with hands-on training!
Videos

Redefining the Scrum Master: From Boss to Empowering Facilitator

Discover the true essence of a Scrum Master! Learn how to empower your team, foster collaboration, and ditch the micromanagement mindset for success.
Videos

How Immersive Learning Transforms Aspiring Agile Leaders

Discover why the PAL-E immersive learning experience is essential for aspiring agile leaders, blending scrum training with hands-on coaching for effective transition.
Videos

Redefining the Scrum Master: From Misconceptions to Empowering Leadership

Discover the true essence of a Scrum Master beyond tool management. Learn how to empower teams and embrace continuous growth in your Agile journey!
Videos

Why is the Professional Agile Leadership - Essentials course a natural evolution for an experienced Scrum Master?

Discover why the Professional Agile Leadership Essentials course is the next step for Scrum Masters and Agile coaches in their leadership journey.
Videos

Unpacking the Scrum Master Myth: Why Servant Leadership is Key to Team Success

Discover the true essence of a Scrum Master as a servant leader. Uncover common misconceptions and learn how to empower your team for success!
Videos

How does a Scrum team decide on a Sprint goal?

Unlock the secrets of effective Sprint goal setting in Scrum! Join Martin as he clarifies myths and enhances team collaboration for impactful planning. 🎯
Videos

In what circumstances is agile consulting appropriate?

Discover when to engage an agile consultant to enhance your team’s collaboration and creativity in this insightful video with Martin Hinshelwood.
Blog

Become the leader that you were meant to to be

Unlock your leadership potential! Discover how to inspire and lead effectively in modern organizations. Become the leader you were meant to be!
Videos

7 Harbingers of the Agile Apocalypse - Plague

Explore the parallels between ancient myths and today’s agile challenges as Martin tackles the plague of incompetent coaches. Join the journey! 🌬️🐒
Videos

What would you advise a scrum team to do in their first 4 weeks?

Kickstart your scrum journey! Join Martin Hinshelwood as he shares actionable goals for new scrum teams in their first 4 weeks. Embrace agile success!
Videos

Transforming Leadership: Embrace the Immersive Journey to Agile Mastery

Transform your leadership style with our immersive Agile Leadership Essentials course. Discover effective training that empowers teams and fosters growth!
Videos

Why do you prefer agile consulting over agile coaching?

Discover why Martin Hinshelwood prefers agile consulting over coaching in this insightful video, exploring the benefits of short-term engagements for agile teams.
Videos

How do you think Agile is evolving since its inception in 2001?

Discover the evolution of Agile since 2001, its challenges, and the future of work in dynamic environments. Join Martin on this insightful journey! 🌐🚀
Blog

Luddites have no place in the modern organisation

Discover why Luddites hinder modern organizations and learn how to foster a culture of agility and innovation. Embrace change for a thriving workplace!
Videos

Redefining Agile’s Core: Beyond Rituals and Procedures

Discover the true essence of Agile with Ken Schwaber! Learn how to innovate software development beyond rituals for better results. 🌟
Videos

The Future of Scrum Training: Immersive Learning for Lasting Change

Explore the future of Scrum training with immersive learning! Discover how it enhances understanding and implementation in complex environments.
Videos

Scrum is like communism, it doesn't work. Myth 1.

Uncover the truth behind Scrum myths! Join Martin as he reveals the real purpose of Scrum events and why they matter in agile. 🎥🚀 #Scrum #Agile
Videos

7 Harbingers of the Agile apocalypse - Chaos

Master agile transformation! 🌟 Join Martin as he uncovers chaos pitfalls and the vital role of communication, direction, and alignment. 🚀
Videos

How will a PSM II course challenge your assumptions the most?

Discover how the PSM II course can elevate your Scrum Master career. Join Martin Hinshelwood as he shares insights on advancing your Agile journey!
Videos

If you could teach just one thing about Scrum, what would it be?

Unlock Scrum’s true potential! Discover how empiricism and complexity empower teams and drive success in this insightful video. #Scrum #Agile
Videos

Unpacking Assumptions: How to Elevate Your Product Development Beyond the Feature Factory

Unlock the secrets to effective product development! Discover how to challenge assumptions and enhance user understanding in our PPD V course.
Videos

The Synergy Between Product Management and Product Development in Agile Environments

Explore the vital partnership between Agile Product Management and Product Development. Learn how their collaboration drives innovation and market success!
Videos

How good is the APSPO course in helping leaders determine product direction and Why?

Discover how the PSPO-A course empowers managers to transition from project to product leadership, enhancing product vision and team alignment in Agile.
Videos

What is the difference between resource efficiency and flow efficiency?

Explore the vital differences between resource and flow efficiency in modern workplaces. Unlock strategies for a happier, more productive team!
Videos

Mastering Evidence-Based Management in Agile: Inform, Don’t Control

Discover how Evidence-Based Management (EBM) empowers organisations to make informed, data-driven decisions that enhance outcomes and drive success.
Videos

Agile leader versus traditional manager

Discover the key differences between an agile leader and a traditional manager in this insightful short video by Martin Hinshelwood. #Agile #Leadership

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

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