Operational Practices: Streamlining Workflows for Continuous Improvement

Explores why real leadership means designing systems that enable team autonomy, flow, and accountability—rather than relying on command-and-control …

Explains how audience-based deployment and testing in production enable faster feedback, safer rollouts, and higher software quality by targeting real …

NKD Agility helped SLB unify 800+ engineering teams by consolidating DevOps systems, standardizing processes, and improving visibility, collaboration, …

Explores when to use a single Azure DevOps project versus multiple projects, detailing impacts on flow, visibility, governance, and team collaboration …

Continuous delivery is achievable for any software, regardless of complexity. Success depends on investment in automation, quality, and process …

Excessive handoffs in software development create delays, reduce quality, and harm team morale. Learn how eliminating handoffs boosts agility, flow, …

Measuring individual cycle time in Kanban misleads teams, hides real bottlenecks, and harms flow. Focus on system-wide metrics like PCE, WIP, and …

Explores Agile as a disciplined system of delivery, emphasizing engineering excellence, CI/CD, observability, and system design over mindset or …

Continuous Improvement is the ongoing practice of relentless reflection and adaptation, driven by empirical evidence, aimed at consistently enhancing …

Comprehensive guide to using OKRs for shared focus, measurable outcomes, and strategic learning, including roles, events, best practices, and common …

Explores how effective capacity planning shifts focus from individual hours to system-level flow, using Lean and Agile principles to improve …

Discover why “done” means live in production—not just code complete. Learn to deliver real value, close feedback loops, and drive outcomes that …

Adding more staging environments does not reduce deployment risk; true safety comes from automated testing, continuous integration, and quality …

Explore proven strategies from Azure DevOps for building resilient, reliable software systems—covering transparency, automation, telemetry, incident …

Applying software engineering principles to ensure scalable and reliable systems.

Scrum teams must deliver working software to real users every Sprint; true progress is measured by delivery to production, not just by completing …

Visualising workflows to identify inefficiencies and optimise value delivery.

Explains how fragmented automation and tool silos harm software delivery, and advocates for unified engineering systems and platform engineering to …

NKD Agility helped SLB unify build and release processes across 90 teams in 13 countries, boosting team ownership, efficiency, and engineering …

Mentoring program for developers and teams to master Agile, DevOps, Kanban, and evidence-based practices, fostering engineering excellence and …

Explains how the Definition of Done evolves in Scrum, aligning team practices with organisational standards to ensure consistent quality, compliance, …

Velocity measures how quickly teams turn ideas into value, using build, test, deploy, and feedback times—not just story points—to track real delivery …

Using data, metrics, and feedback to drive continuous improvement in teams and processes.

Transform legacy engineering with a proven, step-by-step approach—learn how to automate, adapt, and build a resilient, modern DevOps culture.

Measuring the time from work initiation to customer delivery, helping teams monitor workflow efficiency and improve value delivery.

Explains why promoting code through multiple branches slows delivery, increases risk, and suggests GitHub Flow or Release Flow as simpler, safer …

Still deploying manually? Discover why automation isn’t optional—protect your business, avoid disaster, and deliver value with modern engineering …

Balancing risk and speed when getting software into production.

Optimising the throughput of work across the value stream to improve speed and reduce bottlenecks.

Explains how Scrum teams can strategically allow unfinished work to flow across Sprint boundaries, enhancing throughput, responsiveness, and …

Optimise Agile execution with Agile Planning Tools. Enhance backlog management, forecasting, and collaboration across teams.

Explains how technical leaders can break down organisational silos and enforce better branching, team structures, and architecture to improve software …

AI exposes that coding was never the main bottleneck in software delivery; real constraints are in system flow, team practices, and organisational …

Stop testing quality in—start building it in. Learn how shifting left, automation, and fast feedback loops drive engineering excellence in modern …

The Scrum Master is an accountability in Scrum, responsible for enabling the effectiveness of the Scrum Team and fostering continuous improvement …

Value in software is only realised through delivery. Frequent releases validate assumptions, reduce risk, and enable rapid feedback, adaptation, and …

Explains the difference between subjective goals and the objective Definition of Done in Scrum, highlighting how clear, measurable criteria ensure …

Stop relying on memory for quality. Discover why automated pipelines beat manual checks, and how embedding quality gates ensures trust, speed, and …

One Engineering System (1ES) is a strategic standardised, integrated framework designed to streamline software development by unifying tools, …

Automating builds, tests, and deployments with Azure Pipelines.

Explains why a “Blocked” column in Azure DevOps hinders workflow, and suggests using tags and tracking to manage blocked work more effectively and …

Transform your organisation with the Agile Product Operating Model, blending agile practices and product management to deliver consistent, …

Manage Agile projects effectively with Azure Boards. Track work, optimise planning, and improve team collaboration.

Minimising waste while maximising learning in product creation.

Applying Lean principles to reduce waste and improve efficiency in workflows.

Defines the Definition of Done in Scrum as a clear, shared standard for quality, ensuring increments are releasable, transparent, and continuously …

Explains how short-lived topic branches in source control improve software quality, enable modularity, speed up integration, and support agile, …

Getting Started with the Definition of Done (DoD). Every team should define what is required, what criteria must be met, for a product increment to be …

Is your team’s “done” really done? Discover how a clear, objective definition of done boosts quality, agility, and trust in product delivery.

Unlock a smarter Definition of Done—start small, evolve standards, and build team momentum without overwhelm. Discover how progress drives excellence.

Stop firefighting late-stage bugs—discover how shifting left saves time, money, and reputation by building quality in from the start. Learn the …

Stop flying blind after release—learn why telemetry is vital to your Definition of Done and how real feedback drives better software, value, and team …

Unlock legacy system agility—discover how DevOps transforms slow, brittle tech into fast, scalable, and change-ready platforms without starting from …

Stop guessing—start making data-driven decisions in Azure DevOps. Discover tools, tips, and insights to make your work visible and your delivery …

Explains how the Scrum Master is accountable for enabling effective product delivery, fostering team success, and ensuring each sprint produces a …

Tracking the time taken to complete a unit of work from start to finish.

Explains how Kaizen’s continuous improvement principles enhance Scrum and Agile teams, with practical tips for retrospectives, workflow optimisation, …

Continuous Delivery is the practice of frequently delivering small increments of valuable product directly to real users, enabling rapid feedback, …

Explains the difference between waiting and blocked tasks, why clear distinction matters in workflows, and how to track and address sources of delay …

Improve clarity and readiness with Backlog Refinement. Ensure work is well-defined, prioritised, and ready for execution.