True organisational resilience means improving technical health—like testing, automation, and architecture—beyond just surviving incidents or following Agile rituals.
In resilient organisations, resilience is not about bouncing back; it is about bouncing forward. Teams that survive chaos but leave behind technical debt are not resilient — they are brittle.
Real resilience comes from embedding rigorous engineering discipline. Every time you patch a production issue, you must ask:
Without these, you are not resilient — you are hiding behind Agile theatre.
Here is how to spot teams and leaders pretending they are resilient:
If you hear these, stop and challenge them. Resilient systems show up in empirical delivery, not in slide decks or postmortem write-ups.
Operational resilience is engineered in the small:
Resilience is a leadership accountability. Product Owners set priorities that invest in system health, not just features. Scrum Masters challenge process rot and technical compromises. Engineering leaders fund cross-team technical enablement.
Without technical health, there is no sustainable delivery. Without sustainable delivery, there is no real resilience.
I look forward to continuing our work together. Don’t hesitate to reach out if you have any questions or concerns.
Best regards,
Martin Hinshelwood
Naked Agility Ltd.
We continue to offer our mentor programs and training programs for new and existing customers. We have changed how out customers work with us with the same great content and delivery.
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We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Slaughter and May
Kongsberg Maritime
Qualco
Higher Education Statistics Agency
Bistech
Slicedbread
Deliotte
Emerson Process Management
Flowmaster (a Mentor Graphics Company)
Akaditi
CR2
Ericson
Epic Games
New Signature
Schlumberger
Philips
ALS Life Sciences
Illumina
New Hampshire Supreme Court
Nottingham County Council
Washington Department of Enterprise Services
Ghana Police Service
Washington Department of Transport
Royal Air Force
Freadom
Philips
Slaughter and May
Kongsberg Maritime
Emerson Process Management
Lockheed Martin