In resilient organisations, resilience is not about bouncing back; it is about bouncing forward. Teams that survive chaos but leave behind technical debt are not resilient — they are brittle.
Real resilience comes from embedding rigorous engineering discipline. Every time you patch a production issue, you must ask:
Without these, you are not resilient — you are hiding behind Agile theatre.
Here is how to spot teams and leaders pretending they are resilient:
If you hear these, stop and challenge them. Resilient systems show up in empirical delivery, not in slide decks or postmortem write-ups.
Operational resilience is engineered in the small:
Resilience is a leadership accountability. Product Owners set priorities that invest in system health, not just features. Scrum Masters challenge process rot and technical compromises. Engineering leaders fund cross-team technical enablement.
Without technical health, there is no sustainable delivery. Without sustainable delivery, there is no real resilience.
I look forward to continuing our work together. Don’t hesitate to reach out if you have any questions or concerns.
Best regards,
Martin Hinshelwood
Naked Agility Ltd.
We continue to offer our mentor programs and training programs for new and existing customers. We have changed how out customers work with us with the same great content and delivery.
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If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Bistech
Schlumberger
Brandes Investment Partners L.P.
Flowmaster (a Mentor Graphics Company)
Higher Education Statistics Agency
Trayport
Microsoft
YearUp.org
DFDS
Alignment Healthcare
ProgramUtvikling
Qualco
CR2
Graham & Brown
Capita Secure Information Solutions Ltd
Boxit Document Solutions
Lean SA
Hubtel Ghana
Ghana Police Service
Washington Department of Enterprise Services
Nottingham County Council
Royal Air Force
Department of Work and Pensions (UK)
New Hampshire Supreme Court
Slaughter and May
CR2
DFDS
Sage
YearUp.org
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