In resilient organisations, resilience is not about bouncing back; it is about bouncing forward. Teams that survive chaos but leave behind technical debt are not resilient — they are brittle.
Real resilience comes from embedding rigorous engineering discipline. Every time you patch a production issue, you must ask:
Without these, you are not resilient — you are hiding behind Agile theatre.
Here is how to spot teams and leaders pretending they are resilient:
If you hear these, stop and challenge them. Resilient systems show up in empirical delivery, not in slide decks or postmortem write-ups.
Operational resilience is engineered in the small:
Resilience is a leadership accountability. Product Owners set priorities that invest in system health, not just features. Scrum Masters challenge process rot and technical compromises. Engineering leaders fund cross-team technical enablement.
Without technical health, there is no sustainable delivery. Without sustainable delivery, there is no real resilience.
I look forward to continuing our work together. Don’t hesitate to reach out if you have any questions or concerns.
Best regards,
Martin Hinshelwood
Naked Agility Ltd.
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We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Xceptor - Process and Data Automation
Lean SA
Brandes Investment Partners L.P.
Microsoft
Bistech
Hubtel Ghana
Lockheed Martin
ProgramUtvikling
Schlumberger
Slicedbread
Workday
Slaughter and May
Flowmaster (a Mentor Graphics Company)
Cognizant Microsoft Business Group (MBG)
ALS Life Sciences
Philips
Boeing
Alignment Healthcare
Washington Department of Transport
Ghana Police Service
Nottingham County Council
Royal Air Force
Washington Department of Enterprise Services
New Hampshire Supreme Court
Cognizant Microsoft Business Group (MBG)
Akaditi
Boeing
ProgramUtvikling
Freadom
Milliman