How to Build for Business Resilience
Learn key strategies for building business resilience and continuity, including observability, system decoupling, routine deployments, team …
TL;DR; True resilience in software teams means improving technical health after setbacks, not just surviving them. Key practices include strengthening automated tests, CI/CD, observability, and architecture, while avoiding superficial Agile claims. Leaders should prioritize system health and sustainable delivery, making resilience a shared responsibility and ongoing investment.

In resilient organisations, resilience is not about bouncing back; it is about bouncing forward. Teams that survive chaos but leave behind technical debt are not resilient , they are brittle.
Real resilience comes from embedding rigorous engineering discipline. Every time you patch a production issue, you must ask:
Without these, you are not resilient , you are hiding behind Agile theatre.
Here is how to spot teams and leaders pretending they are resilient:
If you hear these, stop and challenge them. Resilient systems show up in empirical delivery, not in slide decks or postmortem write-ups.
Operational resilience is engineered in the small:
Resilience is a leadership accountability. Product Owners set priorities that invest in system health, not just features. Scrum Masters challenge process rot and technical compromises. Engineering leaders fund cross-team technical enablement.
Without technical health, there is no sustainable delivery. Without sustainable delivery, there is no real resilience.
I look forward to continuing our work together. Don’t hesitate to reach out if you have any questions or concerns.
Best regards,
Martin Hinshelwood
Naked Agility Ltd.
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Xceptor - Process and Data Automation

ALS Life Sciences

MacDonald Humfrey (Automation) Ltd.

Capita Secure Information Solutions Ltd

SuperControl

Teleplan

Schlumberger

Epic Games

Hubtel Ghana

Philips

Boeing

Microsoft

Kongsberg Maritime

Cognizant Microsoft Business Group (MBG)
NIT A/S

Deliotte

Milliman

New Signature

Washington Department of Enterprise Services

Department of Work and Pensions (UK)

Ghana Police Service

Nottingham County Council

Washington Department of Transport

New Hampshire Supreme Court

Flowmaster (a Mentor Graphics Company)

Higher Education Statistics Agency

Teleplan

Ericson

Lean SA

Capita Secure Information Solutions Ltd