Accepting 1 new client!
LinkedIn WhatsApp Twitter Facebook Email
Internal
External
Resources
Tags

tech·nic·al·ly agile class·i·fic·at·ion

Customer Satisfaction

Measuring and enhancing customer happiness to ensure product-market fit.

Image
https://nkdagility.com/resources/customer-satisfaction/
Overview Learn More Comments
LinkedIn WhatsApp Twitter Facebook Email

Overview

Learn More about Customer Satisfaction

Videos

Turning User Feedback into Actionable Work: A Guide to Maximizing Product Value

Unlock the secrets of Agile Product Management! Discover how short feedback loops can enhance product value and customer satisfaction in under a month.
Customer Satisfaction : 79% Find out More
Videos

How Do You Know the Value Currently Delivered in Your Organization?

Unlock your organisation’s potential with EBM! Discover 5 compelling reasons to embrace evidence-based management in your environment. #EBM #Shorts
Customer Satisfaction : 76% Find out More
Videos

Empowering Users: Transforming Products from Burdens to Essential Tools

Transform your product’s perception! Discover how empathy and open communication can turn users into empowered partners in success.
Customer Satisfaction : 74% Find out More
Videos

Combatting the Agile Apocalypse: How to Overcome the Famine of Feedback and Engagement

Combat the “famine” in Agile with essential feedback strategies! Discover how engagement boosts team morale and product success in this insightful guide.
Customer Satisfaction : 74% Find out More
Videos

In high competition markets, how does scrum product development help acquire and retain customers?

Unlock Scrum’s potential in competitive markets! Discover how it enhances product development, boosts innovation, and drives customer retention. 🚀📈
Customer Satisfaction : 72% Find out More
Videos

Rethinking the Statement of Work: How to Truly Meet Client Needs Beyond the Contract

Unlock the secret to client satisfaction! Discover why focusing on real needs, not just the SoW, is key to delivering lasting value in consulting.
Customer Satisfaction : 71% Find out More
Videos

NKD Agility: Your partner in developing engineering excellence

Discover how performance engineering enhances user experience! Join Martin Hinshelwood as he shares strategies for optimising software in production.
Customer Satisfaction : 29% Find out More
Overview Learn More Comments
LinkedIn WhatsApp Twitter Facebook Email

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

Concepts

Artifact (1)
Framework (3)
Method (2)
Philosophy (2)
Practice (3)
Principle (3)
Strategy (3)

Categories

DevOps (71)
Engineering Excellence (94)
Kanban (33)
Leadership (78)
Product Management (128)
Scrum (287)
Social Technologies (120)

Tags

Ability to Innovate (26)
Acceptance Test Driven Development (1)
Accountability (21)
Agile Frameworks (183)
Agile Leadership (84)
Agile Philosophy (121)
Agile Planning (87)
Agile Planning Tools (16)
Agile Product Management (206)
Agile Product Operating Model (2)
Agile Project Management (399)
Agile Strategy (74)
Agile Transformation (174)
Agile Values and Principles (74)
AI and Automation in Agility (1)
Application Lifecycle Management (37)
Asynchronous Development (1)
Automated Testing (13)
Azure Boards (10)
Azure DevOps (86)
Azure Pipelines (14)
Azure Repos (6)
Backlog Refinement (8)
Beta Codex (3)
Business Agility (60)
Change Management (19)
Coaching (50)
Code and Complexity (14)
Collaboration Tools (6)
Common Goals (11)
Competence (92)
Complexity Thinking (8)
Continuous Delivery (25)
Continuous Improvement (98)
Continuous Integration (13)
Continuous Learning (78)
Cross Functional Teams (1)
Customer Feedback Loops (11)
Customer Retention (1)
Customer Satisfaction (7)
Cycle Time (11)
Daily Scrum (2)
Decision Making (36)
Decision Theory (6)
Definition of Done (9)
Definition of Ready (1)
Deployment Frequency (11)
Deployment Strategies (4)
Digital Transformation (8)
Discovery and Learning (108)
Empirical Process Control (39)
Employee Engagement (14)
Engineering Practices (36)
Enterprise Agility (21)
Entrepreneurship (6)
Estimation (5)
Events and Presentations (100)
Evidence Based Leadership (35)
Evidence Based Management (34)
Experimentation (14)
Featured (1)
Flow Efficiency (38)
Forecasting (6)
Frequent Releases (19)
Homepage (15)
Hypothesis Driven Development (9)
Increment (28)
Install and Configuration (250)
Internal Developer Platform (8)
Large Scale Agility (8)
Lean (9)
Lean Principles (18)
Lean Product Development (7)
Lean Startup (3)
Lean Thinking (20)
Market Adaptability (27)
Mentoring (9)
Metrics and Learning (64)
Miscellaneous (13)
Modern Source Control (26)
MVP (2)
News and Reviews (30)
One Engineering System (1)
Operational Practices (131)
Organisational Agility (142)
Organisational Change (38)
Organisational Culture (59)
Organisational Physics (7)
Organisational Psychology (5)
People and Process (429)
Personal (54)
Platform Engineering (1)
Portfolio Management (4)
Practical Techniques and Tooling (322)
Pragmatic Thinking (368)
Product Backlog (26)
Product Delivery (143)
Product Discovery (20)
Product Owner (63)
Product Strategy (9)
Product Validation (14)
Products and Books (70)
Professional Scrum (138)
Psychological Safety (6)
Release Management (30)
Remote Working (8)
Resilience and Change (20)
Scaled Agile (13)
Scaling Agility (9)
Scaling Kanban (2)
Scaling Scrum (10)
Scrum Master (65)
Scrum Product Development (169)
Scrum Team (108)
Scrum Values (7)
Self Organisation (8)
Sensemaking (3)
Shift-Left Strategy (5)
Site Reliability Engineering (1)
Sociotechnical Systems (26)
Software Developers (122)
Software Development (711)
Sprint Review (9)
Strategic Goals (7)
System Configuration (152)
Systems Thinking (6)
Team Collaboration (74)
Team Motivation (44)
Team Performance (100)
Technical Debt (15)
Technical Excellence (38)
Technical Leadership (21)
Technical Mastery (53)
Test Automation (9)
Test Driven Development (4)
Test First Development (3)
Throughput (28)
Transparency (58)
Transparency and Accountability (18)
Trend Analysis (1)
Troubleshooting (177)
Value Delivery (134)
Value Stream Management (1)
Windows (174)
Working Agreements (1)
Working Software (75)

Our Happy Clients​

We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.​

ProgramUtvikling Logo
Graham & Brown Logo
Microsoft Logo
Alignment Healthcare Logo
Genus Breeding Ltd Logo
Qualco Logo
Freadom Logo
Lean SA Logo
Deliotte Logo
Teleplan Logo
Cognizant Microsoft Business Group (MBG) Logo
Trayport Logo

CR2

Emerson Process Management Logo
Sage Logo
ALS Life Sciences Logo
Xceptor - Process and Data Automation Logo
Philips Logo
New Hampshire Supreme Court Logo
Washington Department of Enterprise Services Logo
Department of Work and Pensions (UK) Logo
Washington Department of Transport Logo
Nottingham County Council Logo
Royal Air Force Logo
Cognizant Microsoft Business Group (MBG) Logo
Sage Logo
MacDonald Humfrey (Automation) Ltd. Logo
Higher Education Statistics Agency Logo
Slicedbread Logo
Bistech Logo