Deliver what matters. Shape systems and decisions around customer outcomes, not internal convenience.
Customer Focus is the lens through which all meaningful delivery is measured. It’s not about opinions. It’s about outcomes. If your product doesn’t change customer behaviour, it doesn’t matter how elegant the code is or how smooth the deployment was.
Customer Focus drives:
If you’re optimising team velocity, delivery cadence, or engineering throughput without validating customer value, you’re reinforcing the wrong system.
Expect clarity. Expect discipline. Expect work that doesn’t just move fast, but moves in the right direction.
Customer Focus demands that every system of work stays anchored in the only metric that matters: did we deliver something valuable to our customer?
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.
Healthgrades
DFDS
Workday
NIT A/S
Kongsberg Maritime
Sage
Schlumberger
YearUp.org
ProgramUtvikling
Epic Games
Microsoft
Bistech
Boeing
Xceptor - Process and Data Automation
Capita Secure Information Solutions Ltd
Genus Breeding Ltd
Deliotte
MacDonald Humfrey (Automation) Ltd.
Washington Department of Enterprise Services
Washington Department of Transport
New Hampshire Supreme Court
Royal Air Force
Department of Work and Pensions (UK)
Nottingham County Council
SuperControl
Brandes Investment Partners L.P.
ALS Life Sciences
Qualco
Trayport
Cognizant Microsoft Business Group (MBG)