Measuring Value Delivered with Evidence-Based Management
Learn how Evidence-Based Management helps organisations measure delivered value using key metrics like customer satisfaction, employee engagement, and …
Current Value is one of the four key value areas of Evidence‑Based Management. Rather than being a single measure, it comprises a group of indicators that collectively assess the tangible, real‑time value a product or service delivers. This group of measures includes, for example, customer satisfaction data, revenue impact, and performance feedback, all of which help determine how much value is being realized at present.

Current Value represents a critical measure within Evidence-Based Management, focusing on the tangible, real-time value a product or service delivers to its users. It encompasses a range of indicators, such as customer satisfaction, revenue impact, and performance feedback, which collectively provide insights into the value being realised at any given moment. This concept is essential for teams aiming to deliver value predictably and sustainably, as it allows for continuous assessment and adjustment based on actual performance rather than assumptions.
By monitoring Current Value, organisations can make informed decisions that enhance their offerings and align them more closely with customer needs. This ongoing evaluation fosters a culture of responsiveness and adaptability, enabling teams to pivot quickly in response to feedback and changing market conditions. Unlike static measures, Current Value is dynamic and systemic, reflecting the evolving nature of customer expectations and business environments. It empowers teams to focus on delivering meaningful outcomes, ensuring that their efforts contribute to long-term success and customer loyalty. This focus on real-time value delivery is what differentiates Current Value from other concepts like Value Stream Management or Customer Satisfaction, which may not capture the immediacy and breadth of value being generated.
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We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

Graham & Brown

Cognizant Microsoft Business Group (MBG)

Slicedbread

Sage

Capita Secure Information Solutions Ltd

Milliman

Lean SA

Healthgrades

Microsoft

Illumina

Bistech

Alignment Healthcare

Jack Links

ALS Life Sciences
CR2

Qualco

Akaditi

Philips

Ghana Police Service

Washington Department of Transport

Nottingham County Council

Washington Department of Enterprise Services

Royal Air Force

New Hampshire Supreme Court

Bistech

Illumina

Alignment Healthcare

Deliotte

DFDS

Big Data for Humans