Empirical Process Control
Adapting based on evidence, not assumptions, through inspection and transparency.
A Capability is a persistent, cross-cutting competence that enables teams or organisations to deliver value predictably, sustainably, and adaptively. Capabilities are not one-off techniques or transient tools; they are cultivated over time and embedded into the way of working.

Capability refers to a persistent, cross-cutting competence that empowers teams or organisations to deliver value in a predictable, sustainable, and adaptive manner. Unlike transient tools or one-off techniques, capabilities are cultivated over time and become embedded in the organisational culture and processes. This long-term, systemic nature of capabilities is what distinguishes them from other concepts such as practices or tools, which may be more focused on specific tasks or methodologies.
Capabilities are essential for fostering an environment where teams can respond effectively to changing demands and challenges. They enable organisations to leverage their collective skills and knowledge, ensuring that value delivery is not only efficient but also aligned with strategic objectives. By developing capabilities, organisations can create a robust foundation that supports continuous improvement and innovation, allowing them to adapt to market shifts and customer needs without losing momentum.
The cultivation of capabilities involves a commitment to learning and development, where teams are encouraged to enhance their skills and share knowledge. This collaborative approach not only strengthens individual competencies but also builds a cohesive team dynamic that is crucial for high performance. As teams grow in their capabilities, they become more adept at identifying and addressing issues proactively, leading to improved outcomes and reduced risk.
Capabilities also play a vital role in aligning various functions within an organisation. They serve as a common language that bridges gaps between different teams, fostering collaboration and ensuring that everyone is working towards shared goals. This alignment is particularly important in agile and DevOps environments, where cross-functional collaboration is key to delivering value quickly and efficiently.
Moreover, capabilities are not static; they evolve as the organisation learns and adapts. This evolution is driven by feedback loops, where insights gained from past experiences inform future practices. By embedding a culture of continuous learning, organisations can ensure that their capabilities remain relevant and effective in the face of new challenges.
In contrast to principles or philosophies, which provide guiding values, capabilities are actionable and measurable. They can be assessed and refined over time, allowing organisations to track their progress and make informed decisions about where to invest in further development. This focus on tangible outcomes is what makes capabilities a critical component of a successful knowledge taxonomy.
Ultimately, the development of capabilities is a strategic investment that pays dividends in the form of enhanced agility, resilience, and the ability to deliver consistent value. By prioritising capabilities, organisations position themselves to thrive in an ever-changing landscape, ensuring that they are not just reacting to change but actively shaping their future through informed, deliberate action. This proactive stance is what enables teams to navigate complexity and uncertainty with confidence, driving sustained success and innovation.
Adapting based on evidence, not assumptions, through inspection and transparency.
An operating model designed for environments characterized by uncertainty, complexity, and continuous change. Built around learning, fast feedback, …
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Technical Excellence encompasses engineering practices and methodologies that enhance agility, improve code quality, and enable continuous delivery.
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The ability of an organisation to rapidly adapt to market changes, customer needs, and emerging opportunities.
Platform Engineering is the practice of designing, building, and maintaining internal platforms that enable developers to deliver value independently, …
Empowering teams to take ownership and drive value autonomously.
Fostering a growth mindset and knowledge sharing for sustained team improvement.
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Lead successful Agile Transformations. Shift mindsets, evolve processes, and enable true organisational agility.
Mentoring program for developers and teams to master Agile, DevOps, Kanban, and evidence-based practices, fostering engineering excellence and …
The art of unlocking potential in teams and leaders through guidance rather than directives.
Scaling agile beyond teams to drive enterprise-wide transformation and innovation.
Helping organisations shift mindsets and processes without falling into transformation theatre.
Team performance is a systemic indicator of how well a team consistently delivers value, reflecting its collaborative and technical delivery …
Enhancing an organisation’s ability to respond to market shifts and competitive pressures.
Fostering innovation, risk-taking, and value-driven decision-making in business.
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Understanding how technology and organisational structures interact to shape software delivery and team effectiveness.
Maximise product value with Agile Product Management. Align strategy, customer needs, and continuous delivery.
Achieving excellence in software craftsmanship, architecture, and engineering practices.
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Techniques and strategies for improving operational efficiency and delivery.
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Managing the development, maintenance, and governance of software applications throughout their lifecycle.
An Internal Developer Platform streamlines development processes, enabling teams to build, test, and deploy applications efficiently within a …
Enhancing teamwork, communication, and shared ownership for high performance.
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Techniques and methodologies for high-quality software engineering.
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Understanding motivation, engagement, leadership, and team dynamics.
Identifying customer needs and defining valuable product features.
A description of how a unit creates and delivers value. It defines structure, decision rights, flow of work, and the way the unit coordinates to …
A focused operating model for any unit whose primary value is delivered through a product. It describes how the unit structures its work, decisions, …
An operating model that enables a unit to create value through AI-powered products. It defines how the unit discovers opportunities, validates …
We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

Teleplan

Bistech

Slaughter and May

Ericson

Kongsberg Maritime

Lockheed Martin

Akaditi

Capita Secure Information Solutions Ltd

New Signature

Healthgrades

Big Data for Humans

DFDS

Qualco

Freadom

Xceptor - Process and Data Automation
NIT A/S

Philips

Boeing

Ghana Police Service

Washington Department of Enterprise Services

New Hampshire Supreme Court

Nottingham County Council

Department of Work and Pensions (UK)

Royal Air Force

Illumina

Lockheed Martin

Trayport

Higher Education Statistics Agency

Workday

Schlumberger