a·gen·tic a·gil·i·ty

No love between McAfee Enterprise and MOSS 2007

TL;DR; Explains how McAfee antivirus can cause search errors in Microsoft Office SharePoint Server 2007, highlighting compatibility issues and the need for specialised solutions.

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Well I think I have found the root of the problem with my Microsoft office SharePoint Server 2007 dev box! It was McAfee  plain and simple.

Event Type:    Error
Event Source:    Windows SharePoint Services 3 Search
Event Category:    Gatherer
Event ID:    2424
Date:        13/12/2007
Time:        09:36:06
User:        N/A
Computer:    GLA1VS09
Description:
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Application ‘Search’, Catalog ‘index file on the search server Search’

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp .

I get the above error about the Search Catalog repeatedly during the installation of SP1, and wrapped around it I get a bunch of IRC port block information items from McAfee. This is more than coincidence and I have requested that our infrastructure team remove McAfee from all SharePoint servers so we don’t have this kind of problem in the future.

Now, McAfee say that they support SharePoint Services 3.0, but MOSS has a bunch of extra features (Enterprise Search being one) that are not around in WSS. It seams that there are specific versions of Anti-Virus products for SharePoint Portal Servers and for good reason…

Hopefully I can get this sorted soon.

Technorati Tags: SP 2007   MOSS   SharePoint

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