a·gen·tic a·gil·i·ty

An Application Deployment

TL;DR; Highlights the challenges of deploying complex enterprise applications with incomplete, unclear documentation, emphasising the need for accurate installation guides.

Published on
1 minute read
Image
https://nkdagility.com/resources/UnvdJlF863n
Subscribe

Why is it that vendors insist on developers staying up all night to write installation documentation for a 40 component on 19 server installation? Do they not realize that this is not the best way to have your documentation produced? What about the image that it presents to the customer, or the impact of someone actually following said documentation!

That has been one of my tasks over the last week. I stalling a complex enterprise solution from documentation written at four in the morning by a very tired developer. Needless to say it has been difficult and my copy of the documentation is now full of notes to take back to the vendor. Notes like “What is this?” or “Which config files are you referring to?” and “In the config file I can find, what ’exactly’ do I need to change?”

It does not help that the application is not complete…

We are trying to follow cryptic documentation for an application that is not complete to install two instances with four environments per instance and twenty servers per instance and as many as twenty-five applications per server!

Hmm… Fun.

Technorati Tags: Fail

Subscribe

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

Our Happy Clients​

We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.​

Sage Logo

Sage

Higher Education Statistics Agency Logo

Higher Education Statistics Agency

Big Data for Humans Logo

Big Data for Humans

Flowmaster (a Mentor Graphics Company) Logo

Flowmaster (a Mentor Graphics Company)

Kongsberg Maritime Logo

Kongsberg Maritime

Philips Logo

Philips

NIT A/S

SuperControl Logo

SuperControl

YearUp.org Logo

YearUp.org

Graham & Brown Logo

Graham & Brown

New Signature Logo

New Signature

Emerson Process Management Logo

Emerson Process Management

DFDS Logo

DFDS

Milliman Logo

Milliman

Teleplan Logo

Teleplan

Brandes Investment Partners L.P. Logo

Brandes Investment Partners L.P.

ProgramUtvikling Logo

ProgramUtvikling

Trayport Logo

Trayport

Department of Work and Pensions (UK) Logo

Department of Work and Pensions (UK)

Ghana Police Service Logo

Ghana Police Service

Nottingham County Council Logo

Nottingham County Council

Royal Air Force Logo

Royal Air Force

New Hampshire Supreme Court Logo

New Hampshire Supreme Court

Washington Department of Transport Logo

Washington Department of Transport

Xceptor - Process and Data Automation Logo

Xceptor - Process and Data Automation

Ericson Logo

Ericson

Alignment Healthcare Logo

Alignment Healthcare

Deliotte Logo

Deliotte

Jack Links Logo

Jack Links

Qualco Logo

Qualco