Overview of our Terms

The rates, terms, and conditions that naked Agility Ltd. are proud to operate by…

Thanks for choosing naked Agility Ltd. Our mission is to delight our customers with our knowledge, expertise, and professionalism in delivering onsite consulting and training. Our private consulting and training are provided online using Microsoft Teams and Mural and are governed by our consulting Terms of Business described here. Onsite is also available at an additional cost.

If you are looking for our approach to engaging, then please see [our capabilities(https://nkdagility.com/capabilities).

Try Before You Buy

We are so confident that you will want to retain our consulting services that our initial first-day consultation rate will only be charged if you retain our services. Minimizing your risk is very important to us, so for all virtual engagements (and in-person engagements greater than 5 days), we allow you to cancel after the first day if you feel we are incompatible with your organization. We can call it quits at that point, and only T&E would be due.

Prices are variable based on the commitment length and agreements around travel, expenses, & training. They are for illustrative purposes only and are valid through June 30 of the current financial year.

TL;DR:

• Rates: All rates are subject to commercial considerations and are exclusive of Travel, Expenses, & local Tax if applicable.
• Long engagements: 2.5% drop after six months and 5% after 12 months.
• Onsite Fee: An additional fee is charged for Onsite Consulting and Training. This is calculated based on the number of expected travel days and is charged at the prevailing consulting or training rate.
• IP: All rates exclude IP ownership for software, documentation, and materials.
• IR-35 (UK Only): We do not operate under IR-35. Commercial policies that may put us at risk of IR-35 will have an additional fee of 40% to cover the risks.
• Per Student Training: Additional per-student costs apply depending on the training.
• Purchasing Power: To be fair to all regions, we offer discounted rates to secondary and tertiary.

Pre-Paid Consulting

We understand that sometimes our customers need shorter-term help. To support this, we offer pre-paid hours in blocks of 7 (at the standard consulting rate above) that can be purchased by the customer. We will add a credit to your account that can be used by contacting naked Agility Ltd and scheduling remote time with one of our consultants. We will always endeavor to respond quickly; however, as we may be on-site with other customers, we may not be able to schedule soon.

Pre-paid consulting of 40 hours or less is due in advance.

Supporting the World

To help the world build better software and meet this goal with more outstanding professionalism, reliability, quality, and value, we calculate all of our fees (public and private) based on these country categories.

These categories are based on each country’s average GDP (PPP) per capita.

These categories are automatically applied throughout the site based on your selected country, which is initially chosen automatically, and you can change it. Once the correct billing country is selected in the cart, any corrections will be applied at this time.

You can find the list of categories on Prices by Country  .

Consulting Rate Card

Consulting costs vary depending on the consultant’s experience and do not include local tax or T&E for being on-site.

There is a 2.5% drop for longer engagements after six months and 5% after 12 months.

Prices are variable based on the length of commitment and agreements around travel, & expenses and are for illustrative purposes only.

For onsite, travel time is charged at the applicable day rate.

Prices start from:

United Kingdom (UK)

We calculate prices by country!

Learning

All our consultants & trainers are Level 5, “guru” level, with 15+ years of experience.

Training Rates

These rates apply to private onsite or virtual training where all participants are from the same company.

Private training costs vary depending on the course being delivered and do not include T&E. An invoice would be provided up-front, and a deposit is required to secure dates. The deposit will be deducted from the final cost + T&E and will be due by the end of the training or the week in which the training occurs, whichever comes first, and unless otherwise agreed, is due upon receipt.

Prices are variable based on the length of commitment and agreements around travel, expenses, & training and are for illustrative purposes only.

For onsite, travel time is charged at the relevant day rate and is exclusive of Travel & Expenses.

Training Rate Card

Prices start from:

United Kingdom (UK)

We calculate prices by country!

All rates are based on a typical 16h of training class. Immersive classes also include an additional 16h of coaching and consulting depending on format.

Cancellation Policy

• Notice of Cancellation: You have the right to cancel or reschedule an engagement without incurring any charges, provided that you give us notice of at least fifteen (15) business days prior to the scheduled date of the engagement.
• Cancellation Fees: If you cancel or reschedule with less than 15 business days’ notice but at least 10 business days’ notice, a 20% cancellation fee will apply. If less than 10 business days’ notice is given, the full engagement price will be due.

When rewriting legal or business terms for better readability, the goal is to maintain clarity, consistency, and structure while simplifying the language where possible. For business terms like invoicing, expenses, and intellectual property rights, a standard format includes clear headings, concise paragraphs, and bullet points where appropriate. The structure should help break complex information into digestible parts.

Here’s the revised version in a more readable format:

Invoicing, Expenses, and Cancellation

Invoicing

• naked Agility Ltd will issue electronic invoices that exclude taxes. Invoices are generated either upon completion of the engagement or monthly, depending on which occurs first.

• VAT (UK only): For invoices in the UK, VAT is automatically applied.

• All invoices exclude local taxes unless agreed otherwise. If specific taxes must be represented on the invoice due to local legal requirements, notify us. We will send an updated invoice that reflects any necessary withholdings.

• Payments are due within 14 days of receiving the invoice (NET14). Late payments may incur interest at 8% above the bank base rate, following UK government guidelines for late commercial payments.

Travel and Expenses (T&E)

• Travel and expenses (T&E) are invoiced either upon completion of the engagement or monthly, depending on which occurs first.
• Costs for onsite engagements (airfare, lodging, transportation) will be billed as actual expenses. A per diem of £35 GBP per day (or actual expenses) will be charged.
• While we strive to minimize T&E, our consultants typically expect to return home on weekends. This may not always be feasible for engagements outside of Europe, especially for long-term engagements.

Note: It may be more cost-effective for clients to book travel and accommodations.

Health and Safety

1. Compliance with Medical Recommendations
   Naked Agility Ltd is committed to the health and safety of our employees and clients. All participants must adhere to current medical recommendations in the host country, including vaccinations, appropriate attire, and other health and safety measures.

2. Vaccination Status
   Upon request, we will provide information about our trainers’ or consultants’ vaccination status in line with the client’s country requirements. All necessary requirements will be met before arriving onsite.

3. Health and Safety Laws
   We comply with all relevant health and safety regulations, including the UK’s Health and Safety at Work Act 1974 and related laws.

4. Risk Assessment
   We may conduct risk assessments for each engagement to identify potential health risks and to implement mitigation measures.

5. Client’s Duty of Care
   The client is responsible for ensuring a safe working environment for our consultants onsite, including taking reasonable steps to prevent risks to health and safety.

Engagement Model

1. Privacy and Confidentiality
   We respect the privacy of our clients and handle confidential information in compliance with the Data Protection Act 2018 and GDPR. We will not disclose any confidential information without consent, except as required by law.

2. Knowledge Sharing
   Our consultants are encouraged to share knowledge through blog posts or contributions to open-source projects, addressing technical challenges and issues they encounter during engagements. However, no client-specific or identifiable information will be shared.

3. Engagement Owner
   The client will designate an Engagement Owner responsible for providing timely responses and decisions during the engagement. This person should have access to individuals who can assist in resolving questions or issues.

4. Backlog and Change Management
   We will maintain a backlog of tasks for the engagement. The Engagement Owner can refine the backlog, but any changes may affect the scope, timeline, or fees.

5. Review of Blog Posts
   Clients can review blog posts before or after publication, depending on preference. Clients are also welcome to contribute guest posts to our blog.

6. Confidentiality of Client Branding
   We will not use a client’s brand or associated brands in external references or marketing materials without written permission.

7. Use of AI Technologies
   When using AI tools, such as Microsoft Copilot, we follow responsible AI usage principles. We prioritize accuracy, fairness, and transparency while protecting client confidentiality. We will not share or use client data to train external AI models without consent.

Cancellation Policy

1. Notice of Cancellation
   You can cancel or reschedule an engagement without penalty if you provide at least 15 business days’ notice before the scheduled date. (Business days exclude weekends and public holidays, and are based on GMT.)

2. Cancellation Fees

   • If cancellation or rescheduling occurs with less than 15 business days’ notice but at least 10 business days’ notice, a 20% cancellation fee will apply.
   • For cancellations with less than 10 business days’ notice, the full engagement price is due.

3. No Credit for Cancellation Fees
   Cancellation fees cannot be applied as credit toward future engagements.

4. Rescheduling Accommodation
   We will do our best to accommodate rescheduling requests, subject to availability and with adequate notice.

Consultants’ System Access

1. Equipment and Software
   Our consultants will use their own up-to-date equipment and software, with appropriate security measures, including antivirus software and encryption.

2. Network Access
   The client must provide public network access for our consultants’ phones and tablets, and private network access for their laptops.

3. Office 365
   All work-related files will be stored on Office 365. The client must provide necessary permissions for Office 365 access.

4. Hardware Replacement
   We may replace consultants’ hardware periodically to ensure optimal performance.

5. Estimates
   Our estimates are based on the assumption that consultants will use their own equipment. If client-specific hardware or software is required, the estimate may change.

Intellectual Property Rights and Ownership

1. Ownership of Work
   All intellectual property created during the engagement remains the exclusive property of Naked Agility Ltd, including software, methodologies, tools, reports, and documentation.

2. Licence to Use
   Naked Agility Ltd grants the client a perpetual, non-exclusive, non-transferable license to use and modify the work products for internal business purposes. The license does not allow resale, distribution, or commercialization without express written consent.

3. Consultants’ Duties
   Our consultants are either employees or contractors of Naked Agility Ltd and owe their duties to us, not the client.

4. No Transfer of IP Rights
   This agreement does not transfer any intellectual property rights to the client.

5. Infringement Notification
   The client must notify Naked Agility Ltd promptly if any infringement or suspected infringement of intellectual property rights occurs.

Access to Servers and Service Accounts

1. Grant of Access
   The client agrees to provide Naked Agility Ltd with access to servers and service accounts, including necessary credentials and keys, in a secure and timely manner.

2. Use of Access
   We will only use access to servers and service accounts for the agreed-upon services, and not for any other purposes without explicit consent.

3. Confidentiality
   We treat all access information as confidential. It will not be disclosed to third parties unless required by law.

4. Security Measures
   We use reasonable security measures to protect client servers and service accounts, but cannot guarantee absolute security.

5. Liability
   Naked Agility Ltd is not liable for any damage or loss resulting from access to client servers unless it is due to our negligence or willful misconduct.

6. Termination of Access
   Upon completion of services or termination of the agreement, we will cease access to client servers and destroy or return all credentials.