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Professional Scrum with User Experience (PSU) with Certification

Professional Scrum with User Experience (PSU) is a 14h hands-on course, delivered over 4 half-days, where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams.

PSU |Scrum.org |Advanced

GOAL: 6 participants

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What Professional Scrum with UX Students Say:

[Read more](https://www.scrum.org/scrumorg-professional-scrum-user-experience-training-student-reviews-and-feedback "Scrum.org Professional Scrum Foundations Training Student Reviews and Feedback") about our PSU student surveys and their feedback

Course Overview

Scrum Masters and Product Owners will learn how to integrate the UX speciality with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Developers to learn about the customer, plan learning/discovery/design work, and still deliver a “Done” increment each Sprint. In addition, Scrum Masters will learn how to incorporate product discovery techniques into Sprints and how to balance the product discovery work with the product delivery work while Product Owners will learn product discovery techniques that User Experience Designers use to better understand the needs of the user.
UX Professionals struggling to integrate on a Scrum Team will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog.
People who have learned about Lean UX and want to learn how to integrate those concepts into Professional Scrum working together in a unified Scrum Team.

Course Outcomes

Understand how Scrum with UX enhance continuous learning
Framing work as problems to solve
Outcomes over outputs
Managing UX work in Scrum
Focus on users
Experimentation

Course Objectives

Students will leave the class understanding:

Gain a common understanding of what is meant by Professional Scrum
Dispel many myths about User Experience and its relationship to Agile and Scrum
Experience how the UX mindset and the Scrum framework complement, align, and integrate
Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
Understand how the Scrum Team can connect more closely with end-users and customers
Understand how “easily” and “quickly” we can do product development and include UX
Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
Learn how to plan and balance both discovery and delivery work
Leave with some UX techniques that can be accomplished within the Scrum Team
Understand how anyone on the Scrum Team can support UX practices in support of the product
Focus on outcomes and impacts over outputs
Embrace the need to release and use measurements to validate outcomes
Realize the importance of incorporating UX work as part of the Product Backlog
Learn the value of testing hypotheses with experiments
Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment

Why Learn With NKD Agility?

We are 4.8-star rated on Trustpilot!
We have helped 2,600+ people learn Scrum since 2010.
We are not trainers, we are consultants that are still in the trenches.
All participants get self-paced learning support.
Receive regular chances to attend another course at no cost.

Syllabus

Our comprehensive syllabus is designed to accommodate various learning styles, whether you prefer a traditional in-depth session, a flexible immersive experience, or a structured mentor program. Each session can be delivered in the following formats:

Traditional Learning Experience: Engage in full-day or half-day sessions led by expert trainers in an interactive classroom setting. Perfect for those seeking an intensive, focused learning experience.
Immersive Learning Experience: Enjoy a multi-week program that breaks down full-day sessions into shorter, more manageable classes, integrating real-world applications and reflections for continuous improvement. Assignments are only available as part of this format, encouraging participants to apply their learning practically.
Mentor Programs with Immersive Experiences: Participate in a series of immersive learning sessions as part of our mentor programs, combining structured learning with personalized guidance and continuous feedback over time. For more information, visit our Mentor Programs page.

Our immersive programs empower growth through incremental learning, outcome-based assignments, and facilitated reflections, ensuring that the skills you gain are practical, applicable, and ready to be used in your work environment. Facilitated Reflections are a cornerstone of our immersive approach, allowing participants to engage deeply with the material. In each session, you will have the opportunity to reflect on your learning, discuss challenges and successes with peers, and gain actionable feedback from professional trainers. These reflective sessions enhance understanding, foster continuous improvement, and support your growth in a collaborative environment.

Lean UX and Scrum Foundations

Session 1 120+

Introduction to integrating UX practices with Scrum framework and understanding the empirical foundations.

Understanding Users and Outcomes

Session 2 120+

Focus on user-centered design and outcome-driven development within Scrum teams.

Product Discovery and Metrics

Session 3 120+

Learn how to implement product discovery techniques and measure success using frameworks.

Agile UX Research and Investigations

Session 4 120+

Adapting UX research methods for agile environments and sprint-based work.

Solutions and Hypothesis-Driven Development

Session 5 120+

Learn to frame work as hypotheses and implement hypothesis-driven development in Scrum.

Design Maturity and Team Development

Session 6 120+

Building design maturity within development teams and fostering UX capabilities.

20m
Driving Product Teams to Become More Design Mature

Learning and Experimentation

Session 7 120+

Implementing continuous learning and experimentation practices within Scrum teams.

PSU Wrap-up and Integration

Session 8 120+

Consolidating learning and planning implementation of UX practices in your Scrum environment.

Catchup & After

Two weeks after completion, participants are invited to join a follow-up catch-up session designed to address any remaining questions, ideas, or challenges that have emerged since the training. This session provides an opportunity to reflect on your experiences applying the concepts learned in the course, share insights, and receive additional support.

* Assignments are part of our Immersive Training Programs, encouraging participants to apply their learning practically between sessions for a more hands-on experience.

If we don't have dates that suit you, please sign up to be the first to know, or contact us for discounts or private training.

For those looking for a more guided, continuous learning journey, explore our Mentor Programs, where you can engage in a series of immersive learning sessions combined with ongoing mentorship.

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

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