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Professional Scrum Master (PSM) Course with Certification

Our Professional Scrum Master Training Program features PSM Training from Scrum.org, delivered as an Immersive Learning Experience. It combines live, instructor-led sessions with additional offline exercises, covering the principles of the Scrum framework and the Scrum Master role. This multi-week format integrates real-world applications, encouraging continuous improvement through practical assignments.

PSM |Scrum.org |Intermediate

GOAL: 6 participants

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Learn Professional Scrum and Elevate Your Role as a Scrum Master with NKD Agility

The Professional Scrum Master™ (PSM) course is an interactive, activity-based training designed to help you master the fundamentals of Professional Scrum and excel as a Scrum Master. At NKD Agility, we believe in technical excellence, and this course empowers you with the skills and knowledge needed to guide your teams and organisations effectively. Through a blend of discussions, hands-on exercises, and real-world examples, you’ll gain a comprehensive understanding of the Scrum framework, the Agile mindset, and the vital accountabilities of the Scrum Master role.

This course includes a free attempt at the globally recognized Professional Scrum Master I (PSM I) certification exam, giving you the opportunity to validate your skills and knowledge.

Course Overview

Our immersive classes provide an in-depth exploration of Agile and Scrum principles, designed to help you build a solid understanding of how to implement Scrum effectively. Developed by Scrum.org, the course combines instructor-led sessions with activity-based learning, where participants collaborate in teams to solve problems and practice Scrum in realistic scenarios.

Professional Scrum Trainers (PSTs) from NKD Agility bring their extensive experience as Scrum Masters, sharing real-life stories and insights. Each PST has a unique delivery style, ensuring the training is engaging and memorable. Throughout the course, students not only gain an understanding of Scrum theory and principles but also develop the practical skills to navigate their Scrum Master accountabilities and appreciate the importance of each element within the Scrum framework.

At the end of the course, participants leave with:

A deep appreciation for Professional Scrum and the Agile mindset. Practical insights into overcoming common myths and challenges to agility. The ability to select and apply the most effective practices and techniques for their Scrum Teams. Confidence in leading teams towards continuous improvement and successful Scrum adoption. Note: Our immersive classes are designed for deeper engagement and flexible learning, tailored to suit varying schedules and participant needs. For those requiring a more traditional format, the course can be condensed into shorter sessions across multiple days.

Explore the various focus areas covered within this class and other courses offered by NKD Agility. If you have any questions or would like to discuss your training needs, please contact us .

Course Outcomes

Help Scrum Teams deliver value to their organization
Understand the theory and principles behind Scrum and empiricism
Understand how each part of the Scrum framework ties back to the principles and theory
Understand uncertainty and complexity in product delivery
Understand the meaning and importance of the Scrum values
Learn what Done means and why it is crucial to transparency
Know how to use the Product Backlog to plan with agility
Understand the importance of self-managing teams, interpersonal skills needed, and the Scrum Master role
Clarify the leadership role a Scrum Master plays on the team
Learn the skills and traits and behavior shifts required to be a Scrum Master

Course Objectives

Clear understanding that the Scrum Master is a Lean-agile Practitioner that is there to guide the Scrum Team and the Organisation to a better degree of agility.
Act as Scrum Masters for Scrum Teams and stakeholders from an in-depth understanding of servant-leadership
Effectively start using Scrum
Increase the effectiveness of Scrum underway

Who Should Attend this class?

The Professional Scrum Master course is for anyone involved in software development using the Scrum framework. It is particularly beneficial for those people within an organization accountable for getting the most out of Scrum, including Scrum Masters, managers, and Scrum Team members. We also suggest that you read through the PSM Subject Areas . If you are new to Scrum and are interested in getting started then the Certified Professional Scrum Foundations Training is more relevant. This class is perfect if you are studying for the Professional Scrum Master II assessment.

Assessment & Certification

Upon completion of our signature Professional Scrum Master course, all attendees will receive a password to attempt the prestigious Professional Scrum Master I (PSM I) assessment . Additionally, we are pleased to offer a special discount for the Professional Scrum Master II (PSM II) assessment as a token of our commitment to your continuous learning journey. The PSM certifications, recognized and respected across the industry, do require a minimum passing score, reflecting their rigorous standards and the high level of competence they signify.

For those affiliated with the Project Management Institute (PMI), we’re delighted to inform you that our courses are eligible for PDU credit. Specifically, you can claim 14 PDUs after attending our two-day Professional Scrum Master (PSM) course. Please be aware that PMI PDUs are awarded for course attendance, not for passing a Scrum.org assessment.

To claim your PDUs, you can do so under PMI’s “Education courses provided by other third party providers” category. Simply visit https://ccrs.pmi.org to register your PDUs. We’re excited to be part of your Scrum and Agile journey, and we’re committed to providing you with the knowledge, skills, and credentials you need to excel in this dynamic field.

Why Learn With NKD Agility?

We are 4.8-star rated on Trustpilot!
We have helped 2,600+ people learn Scrum since 2010.
We are not trainers, we are consultants that are still in the trenches.
All participants get self-paced learning support.
Receive regular chances to attend another course at no cost.

Syllabus

Our comprehensive syllabus is designed to accommodate various learning styles, whether you prefer a traditional in-depth session, a flexible immersive experience, or a structured mentor program. Each module can be delivered in the following formats:

Traditional Learning Experience: Engage in full-day or half-day sessions led by expert trainers in an interactive classroom setting. Perfect for those seeking an intensive, focused learning experience.
Immersive Learning Experience: Enjoy a multi-week program that breaks down full-day sessions into shorter, more manageable classes, integrating real-world applications and reflections for continuous improvement. Assignments are only available as part of this format, encouraging participants to apply their learning practically.
Mentor Programs with Immersive Experiences: Participate in a series of immersive learning sessions as part of our mentor programs, combining structured learning with personalized guidance and continuous feedback over time. For more information, visit our Mentor Programs page.

Our immersive programs empower growth through incremental learning, outcome-based assignments, and facilitated reflections, ensuring that the skills you gain are practical, applicable, and ready to be used in your work environment. Facilitated Reflections are a cornerstone of our immersive approach, allowing participants to engage deeply with the material. In each session, you will have the opportunity to reflect on your learning, discuss challenges and successes with peers, and gain actionable feedback from professional trainers. These reflective sessions enhance understanding, foster continuous improvement, and support your growth in a collaborative environment.

Theory & First Principles

Module1 120+

Participants are able to evaluate the concepts of complexity and empiricism in their context and determine with others in their organization whether Scrum is appropriate for their environment.

ASK: Facilitate a discussion within your organization about how your organization could benefit from Agile and Scrum and what would be potential hindrance tapping the full potential in the current environment. Share results from this discussion with the class and explain how you ensured that everyone had a good understanding of complexity and empiricism.

The Scrum Framework

Module2 120+

Participants will learn to interpret the roles, artifacts, and events of the Scrum framework, understand their purpose, how they relate to each other, and how they collectively help teams and organizations address complex problems.

Ask: Evaluate how effectively your current practices align with the goals defined in the previous assignment. Identify differences between your current process and the Scrum framework as described in the Scrum Guide. Develop a ‘15% solution’—a small, initial change that could improve your current situation—and gather feedback from others in your organization on this proposal.

Done

Module3 120+

Participants can interpret the relationship between the concept of Done in Scrum and its role in creating transparency for empiricism, and collaborate with their team to identify potential improvements in their current situation.

Assignment: Evaluate how consistently your team delivers a Done Increment and examine the level of uncertainty or surprises that these Increments may still include. Reflect on the current Definition of Done and its effectiveness in achieving consistent delivery. Identify areas for improvement, experiment with at least one change, and share your insights. These tasks aim to foster a deeper understanding of what Done means within your team and help drive continuous improvement by refining the Definition of Done.

Product Delivery with Scrum

Module4 120+

Participants correlate the benefits of an empirical approach to product development to how the Product Backlog contributes to transparency. The student also understands how frequent inspection and adaptation of the backlog is crucial to achieving goals at various levels.

Ask: Assess how much empiricism your team is using to plan product delivery and apply at least one experiment to make it even more empirical.

People & Teams

Module5 120+

Participant can can defend the significance of collaboration as a key factor for efficiency and quality, and detect the different influencers that may impact collaboration within their Scrum Team.

Ask _Assess together with your team how they currently work together and what could be improved. Run at least one experiment that could help the team to become more collaborative. _

Facilitate a discussion about autonomy, mastery and purpose with your team(s) and identify how you as a Scram Master can help the team(s) to improve in these areas. Run at least one experiment with one improvement.
Facilitate a discussion with your teams how you could improve “Intrinsic motivation” and run at least one experiment in this area.
Facilitate a discussion with your teams how you could improve “Effective collaboration” and run at least one experiment in this area.
Facilitate a discussion with your teams how you could improve the use of the “Scrum Values” and run at least one experiment in this area.
Facilitate a discussion with your teams how you could improve “Professionalism” and run at least one experiment in this area.
Facilitate a discussion of pros and cons of various working styles and if there is a consensus that a collaborative working style is most beneficial for the team. Identify behaviors and characteristics of a great team together with your Scrum Team and identify areas where your team could improve.
Observe people’s work to get a better understanding about the flow of their work and their ability to focus. Identify any interruptions and discuss with the team how those interruptions could be minimized.
Identify any dependencies that are interrupting the team’s flow and identify experiments that could help reduce those dependencies.
Identify the value-stream of a new functionality to your product and the people that have to be involved to make this happen. Identify hand-offs and create a vision of how a different team-structure could increase the team’s autonomy and collect some feedback about this idea.
Identify a difficult situation and facilitate a discussion with your team where you tie this situation back to the Scrum Values and the assets of a collaborative team to identify potential improvements.
Facilitate a discussion with your team(s) about dependencies they have to other people to get their work done. Run at least one experiment to minimize one of these dependencies.
Facilitate a discussion with your team(s) about dependencies and if restructuring teams might help reducing these dependencies. Run an experiment to have a person from outside of the team to work as a team member for one day and discuss the differences this makes.
Facilitate a discussion with your team(s) how much the assets of a collaborative team are covered and run at least one experiment to improve one of the assets.

The Scrum Master

Module6 120+

Participant is able to assess their own behavior as a Scrum Master in terms of how they help teams achieve their goals, and assess their own ability to make deliberate choices about how to enable team growth.

Ask Create a plan of various activities that you could do to help your team to grow and become more agile and identify the skills that you should learn and traits that you should exemplify to support your team and your organization on this journey.

Closing

Module7 120+

As we conclude the Scrum Master course, this final session is designed to reflect on your learning journey, consolidate key concepts, and prepare you to apply your new skills confidently within your team. We’ll revisit the course highlights, address any remaining questions, and provide guidance on the next steps to continue your growth as a Scrum Master.

Passing score: 85%
Time limit: 60 minutes
Number of Questions: 80
Format: Multiple Choice, Multiple Answer, True/False
Language:
- English
- 简体中文 (Simplified Chinese) available through www.scrum.org.cn
Free Credly digital credential included
Practice assignment Scrum Open
Passwords have no expiration date, but are valid for one attempt only
Lifetime certification - no annual renewal fee required

Catchup & After

Two weeks after completion, participants are invited to join a follow-up catch-up session designed to address any remaining questions, ideas, or challenges that have emerged since the training. This session provides an opportunity to reflect on your experiences applying the concepts learned in the course, share insights, and receive additional support.

* Assignments are part of our Immersive Training Programs, encouraging participants to apply their learning practically between sessions for a more hands-on experience.

If we don't have dates that suit you, please sign up to be the first to know, or contact us for discounts or private training.

For those looking for a more guided, continuous learning journey, explore our Mentor Programs, where you can engage in a series of immersive learning sessions combined with ongoing mentorship.

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

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