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Professional Scrum Facilitation Skills (PSFS) with Certification

Develop proficiency in facilitation skills to help your Scrum Team better solve problems, create a shared understanding, and foster transparency. Learn how to become a better facilitator to improve Scrum Team, stakeholder and customer interactions.

PSFS |Scrumorg |

GOAL: 6 participants

0 Participants

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Our funding model supports busy professionals by ensuring courses are fully funded and guaranteed.

Funding Mode

We proceed with courses only when the participant goal is met, ensuring value and support for everyone involved. Funds are only taken once the target is met.

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Course Overview

This course is most suitable for professionals with Scrum knowledge and experience that are interested in learning how to use facilitation to enhance team collaboration and reduce conflict. It is ideal for:

All Scrum Team members (Scrum Masters, Developers and Product Owners)
Scrum Coaches, Agile Coaches and Consultants
Students who have previously taken Applying Professional Scrum, Professional Scrum Master, Professional Scrum Product Owner training or equivalent.

Course Objectives

Explain the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration within Scrum Teams
Gain facilitation skills to leverage and focus on the benefits of diverse perspectives on a team with varying team dynamics
Apply facilitation principles and techniques to improve the Scrum events and other interactions
Improve team collaboration and participatory decision making using a facilitator stance and toolbox of techniques

Why Learn With NKD Agility?

We are 4.8-star rated on Trustpilot!
We have helped 2,600+ people learn Scrum since 2010.
We are not trainers, we are consultants that are still in the trenches.
All participants get self-paced learning support.
Receive regular chances to attend another course at no cost.

Syllabus

Our comprehensive syllabus is designed to accommodate various learning styles, whether you prefer a traditional in-depth session, a flexible immersive experience, or a structured mentor program. Each session can be delivered in the following formats:

Traditional Learning Experience: Engage in full-day or half-day sessions led by expert trainers in an interactive classroom setting. Perfect for those seeking an intensive, focused learning experience.
Immersive Learning Experience: Enjoy a multi-week program that breaks down full-day sessions into shorter, more manageable classes, integrating real-world applications and reflections for continuous improvement. Assignments are only available as part of this format, encouraging participants to apply their learning practically.
Mentor Programs with Immersive Experiences: Participate in a series of immersive learning sessions as part of our mentor programs, combining structured learning with personalized guidance and continuous feedback over time. For more information, visit our Mentor Programs page.

Our immersive programs empower growth through incremental learning, outcome-based assignments, and facilitated reflections, ensuring that the skills you gain are practical, applicable, and ready to be used in your work environment. Facilitated Reflections are a cornerstone of our immersive approach, allowing participants to engage deeply with the material. In each session, you will have the opportunity to reflect on your learning, discuss challenges and successes with peers, and gain actionable feedback from professional trainers. These reflective sessions enhance understanding, foster continuous improvement, and support your growth in a collaborative environment.

Introduction and Setting the Stage

Session 1 120+

Participants will experience facilitation techniques firsthand while establishing a safe learning environment through co-created working agreements and interactive icebreakers, setting the foundation for collaborative learning throughout the course.

Practice establishing psychological safety in your next team interaction by co-creating a working agreement or team charter.

Facilitation Principles and Scrum

Session 2 120+

Participants will collaboratively define great facilitation, explore core facilitation principles (Participatory, Healthy conflict, Transparency, Process focus, and Purposeful), and learn to apply these principles to Scrum events while understanding the facilitator’s role in supporting team dynamics.

Choose one Scrum event in your organization and assess it using the five facilitation principles. Create an improvement plan based on your observations.

Applying Facilitation Skills and Techniques

Session 3 120+

Participants will develop core facilitation skills, practice inclusive techniques like the White Elephant method, understand divergent and convergent thinking concepts, and learn to navigate the challenging “Groan Zone” while managing diverse team dynamics effectively.

Practice using the White Elephant technique or another inclusive facilitation method in a real team scenario. Observe and document the results.

Improving Facilitation Skills and Course Wrap-up

Session 4 120+

Participants will create personal improvement plans for continuing their facilitation journey, commit to specific practice goals, and reflect on their learning through facilitated closing activities that reinforce the importance of ongoing skill development.

Create a comprehensive personal development plan for improving your facilitation skills over the next 3 months. Include specific goals, techniques to practice, and methods for gathering feedback.

Catchup & After

Two weeks after completion, participants are invited to join a follow-up catch-up session designed to address any remaining questions, ideas, or challenges that have emerged since the training. This session provides an opportunity to reflect on your experiences applying the concepts learned in the course, share insights, and receive additional support.

* Assignments are part of our Immersive Training Programs, encouraging participants to apply their learning practically between sessions for a more hands-on experience.

If we don't have dates that suit you, please sign up to be the first to know, or contact us for discounts or private training.

For those looking for a more guided, continuous learning journey, explore our Mentor Programs, where you can engage in a series of immersive learning sessions combined with ongoing mentorship.

Connect with Martin Hinshelwood

If you've made it this far, it's worth connecting with our principal consultant and coach, Martin Hinshelwood, for a 30-minute 'ask me anything' call.

Our Happy Clients

We partner with businesses across diverse industries, including finance, insurance, healthcare, pharmaceuticals, technology, engineering, transportation, hospitality, entertainment, legal, government, and military sectors.

Kongsberg Maritime

MacDonald Humfrey (Automation) Ltd.

Alignment Healthcare

Trayport

Jack Links

Qualco

ProgramUtvikling

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Lockheed Martin

Milliman

ALS Life Sciences

Boxit Document Solutions

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Workday

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Boeing

SuperControl

Deliotte

New Hampshire Supreme Court

Department of Work and Pensions (UK)

Washington Department of Enterprise Services

Ghana Police Service

Nottingham County Council

Royal Air Force

Alignment Healthcare

Boxit Document Solutions

Capita Secure Information Solutions Ltd

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