How important is DevOps in continuous delivery of value to customers?



How important is DevOps in continuous delivery of value to customers?

DevOps is imperative. It is exactly the same thing as agile, but from a different perspective.


The agile element of how we work together to achieve a shared purpose, common goal, and specific strategic objectives has a strong focus on people rather than technology.

We are focused on creating, nurturing and developing teams of people who collaborate effectively to solve compelling problems and build complex solutions.


The DevOps focus lies in delivery.

We recognize and identify that we have heaps of cool ideas, the challenge for us in DevOps is to figure out how to get those ideas from point A to point B.

How do we get working software, products, and features to the customer.

Integrated solutions.

So, DevOps and Agile are part of the same capability objective that we are trying to achieve.

Both sides are focused on continuous delivery of value to customers.

You’ll find people who are evangelizing DevOps and including agile as a small part of that story. You will also find people who are evangelizing agile, and DevOps is a small part of that story.

To me, as someone who has been a practitioner, trainer, and coach in both worlds, I feel like we are all talking about the same thing. They are an integrated, interconnected part of the same solution.

DevOps is intrinsic to agile. It is the implementation of the same practices that we are talking about in Agile.

  • Empiricism
  • Shortening feedback loops.
  • Adapting and responding to feedback and data.

DevOps has become more than just a small part of the agile story, if you had a Venn Diagram, you would see just how much DevOps and Agile overlaps to deliver a software solution to a customer.

So, for me, it is imperative for agile teams to focus on DevOps practices. Focus on LEAN delivery of working, valuable, usable software to customers.


Because we want to get feedback and data as quickly as we can. We want that feedback and data to help inform the agile product development teams on what would be the next most valuable thing they could build. What could be the most next most compelling problem to be solved.

If we aren’t getting working software to customers, quickly and effectively, we aren’t:

  • Mitigating any risk.
  • We aren’t testing our hypothesis.
  • We aren’t getting validation that our work creates value for customers.
  • We aren’t getting feedback that our work captures value for the organization.

So, in my experience and opinion, DevOps and Agile are so intertwined in the delivery of a complex solution that they are effectively indistinguishable from one another.

DevOps is incredibly important in the continuous delivery of value to customers.

About NKD Agility

Naked Agility is an #agile consultancy that specializes in #scrumtraining, #agilecoaching and #agileconsulting to help teams evolve, integrate, and continuously improve.

We recognize the positive impact that a happy AND inspired workforce can have on customer experience, and we actively help organizations to tap into the power of creative, collaborative, and high-performing teams that is unique to #agile and #scrum environments.

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Live Virtual Professional Scrum Master Online on 29th May 2023
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We believe that every company deserves high quality software delivered on a regular cadence that meets its customers needs. Our goal is to help you reduce your cycle time, improve your time to market, and minimise any organisational friction in achieving your goals.

naked Agility Limited is a professional company that offers training, coaching, mentoring, and facilitation to help people and teams evolve, integrate, and continuously improve.

We recognise the positive impact that a happy AND motivated workforce, that has purpose, has on client experience. We help change mindsets towards a people-first culture where everyone encourages others to learn and grow. The resulting divergent thinking leads to many different ideas and opportunities for the success of the organisation.